Chris Pearson
TRINITY,FL
Summary
Proactive and customer-focused, excelled at Publix as a Deli Clerk by enhancing service quality and team efficiency. Mastered inventory control and fostered a collaborative environment, leading to significant workflow improvements. Known for exceptional product knowledge and interactive communication, consistently delivered personalized customer experiences and trained new staff, embodying honesty and a strong work ethic.
Overview
9
9
years of professional experience
Work History
Deli Clerk
Publix
07.2015 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Associate of Science - Multimedia Technologies
Rasmussen College
New Port Richey, FL03-2014
High School Diploma -
J. W. Mitchell High School
New Port Richey, FL01-2011
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Order taking accuracy
- Merchandising displays
- Product knowledge
- Product recommendations
- Inventory control
- Interactive communication skills
- Sales expertise
- Teamwork and collaboration
Timeline
Deli Clerk
Publix
07.2015 - Current
Associate of Science - Multimedia Technologies
Rasmussen College
High School Diploma -
J. W. Mitchell High School
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