Chris Peoples
Rockford,IL
Summary
Self-Motivated Quality Control Coordinator, knowledgeable in Quality/Production procedures and documentation. Seeking to further my career in the Quality Department at PCI as a Quality Coordinator. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Quality Operations Supervisor
PCI
04.2022 - Current
- Encouraged and promoted ideas aligned to business needs and benefits.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Monitored industry trends and market dynamics to identify potential threats or opportunities for growth within the operations sphere.
- Tracked company equipment, tools and technology to manage inventory.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Analyzed department metrics and performance and reported findings to management.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Quality Operations Lead
PCI
12.2021 - 04.2022
- Direct daily and oversee inspector task.
- Handle and report quality issues to supervisor.
- Perform Quality Health Checks
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
- Oversaw problem resolution to address barriers to operational efficiency.
- Managed and allocated staff and material resources to meet production goals.
Quality Control Coordinator
PCI
10.2018 - 12.2021
- Assess, create and disposition NMR’s
- Ship, stock, destroy quality retains per current procedure
- Special duties assigned by Management.
Quality Inspector/Auditor
PCI
04.2017 - 10.2018
- Perform quality checks per batch record specifications
- Review batch records in real time
- Assist and coach production on good documentation practices.
Monitor
PCI
12.2016 - 04.2017
- Perform monitor duties and aiding line leaders when necessary
- Be able to perform all duties assigned to a packer.
Packer
PCI
09.2016 - 12.2016
- Packing product on production line
- Performing other duties assigned by Operator.
Debt Collector
Vision Financial
06.2015 - 07.2016
- Took outbound and inbound calls to collect debts from debtors
- Negotiated payment plans
- Accomplished monthly collection goals consistently.
Education
High School Diploma -
Roosevelt High School
01.2012
Skills
- Computer: Microsoft Word, JDE, and Excel
- Time Management
- Attention to detail
- Goal Setting
- Coaching and Mentoring
- Staff Development and Training
- Staff Management
- Delegation
- Payroll and budgeting
Timeline
Quality Operations Supervisor
PCI
04.2022 - Current
Quality Operations Lead
PCI
12.2021 - 04.2022
Quality Control Coordinator
PCI
10.2018 - 12.2021
Quality Inspector/Auditor
PCI
04.2017 - 10.2018
Monitor
PCI
12.2016 - 04.2017
Packer
PCI
09.2016 - 12.2016
Debt Collector
Vision Financial
06.2015 - 07.2016
High School Diploma -
Roosevelt High School
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