Estela Llamas
Bakersfield,CA
Summary
Dynamic professional dedicated to enhancing business operations through effective coordination and support. Expertise in fostering a productive work environment by facilitating communication among team members, setting clear goals, and monitoring performance to drive continuous improvement. Committed to contributing to a forward-thinking organization that values skill development and offers opportunities for growth while leveraging existing capabilities. Focused on delivering results that align with company objectives and overall success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Supervisor
Dreyer’s Grand IceCream
06.2022 - 09.2025
- Ensures compliance with food safety regulations, monitors production processes, and implements quality control measures to maintain the highest standards in ice cream production. Working with production, DC, R&D, and regulatory teams to ensure consistency and excellence in the final product.
- Direct and supervise the quality specialists and quality techs to ensure daily activities promote production of quality ice cream products on the lines.
- Manage quality hold program. Provide support on GMP and HACCP, FSQA, OSHA, SOP, PPE compliance throughout the facility, by coaching operators and documenting incidents and progress.
Quality Specialist
Dreyer’s Grand IceCream
08.2020 - 06.2022
- Partner with operations management on key quality checks to be completed by line operators. Monitor routine results and evaluated periodically to ensure they are aligning with hold and complaint data reduction program.
- Support implementing new procedures and technologies that improved efficiency and streamlined operations., GDP, Record keeping.
- Hold and release product based on routine testing.
Quality Technician
Dreyer’s Grand IceCream
09.2018 - 08.2020
- Follow up on implemented new procedures and technologies that improved efficiency and streamlined operations.
- Train operators on HACCP certification.
- Monitored and audit HACCP, GMP and product specification routinely.
- Record keeping, filing, sensory.
Production Lead / Sanitation
Dreyer’s Grand IceCream
08.2016 - 09.2018
- View production schedule, ensure coverage, trouble-shoot unforeseen issues, train on chemical use, create and modify SSOP.
- Monitor Validation and Verification cleaning programs for CDFA approval production run time.
- Work with Hygienist and Eco-lab to have best cleaning practices to effective reduce micro risk.
Education
AA - Communication
Bakersfield Community College
Bakerfield, Ca05.2017
BA - Business
University of Phoenix
Bakerfield, Ca03.2021
Skills
- Data and Root Cause Analysis
- Project management
- Organization
- Conflict resolution
- Time Management
- Teamwork
- Transferable skills
- SAP, KPI, JDE, IMREX, MES, SalesForce
- Communication
- Problem-solving
- Adaptability
- Leadership
- Computer literacy (Word, Excel, PP, MS)
- Flexibility
- Interpersonal Communication
- Fork lift, Scissor lift, power walkie knowledge
Certification
GMA - HACCP - December 2023
Languages
Spanish
Native or Bilingual
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led team to reduce consumer complaints by 20% by implementing new approached to daily task and promote less waste.
Timeline
Quality Supervisor
Dreyer’s Grand IceCream
06.2022 - 09.2025
Quality Specialist
Dreyer’s Grand IceCream
08.2020 - 06.2022
Quality Technician
Dreyer’s Grand IceCream
09.2018 - 08.2020
Production Lead / Sanitation
Dreyer’s Grand IceCream
08.2016 - 09.2018
BA - Business
University of Phoenix
AA - Communication
Bakersfield Community College