Chris perdomo
Englewood,NJ
Summary
Results-driven Asset Protection Specialist with over five years of experience in safeguarding premises and personnel. Skilled Retail Marketing Representative with a background in developing and implementing effective marketing strategies for retail businesses. Strengths include strong communication skills, strategic planning abilities, and a deep understanding of consumer behavior patterns.
Overview
11
11
years of professional experience
Work History
Asset Protection Specialist
GOAT Group
Teterboro, NJ
10.2023 - 12.2024
- Monitor and maintain the security systems within your area of responsibility.
- This includes assigning access credentials, managing alarm codes, and monitoring the CCTV system.
- Conduct inventory, security, and operational audits to minimize losses, and improve overall operations.
- Manage the onsite security guard team, and maintain the facility POST orders.
- Manage on-site investigations, and be the primary contact with local government agencies.
- Develop close partnerships with the People, Operations, Inventory, and Legal teams.
Asset Protection Specialist
Target
Paramus, NJ
07.2019 - 09.2023
- Provided safety reports and data analysis to building managers to inform security processes.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Patrolled and monitored the premises on foot.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Partnered with IT department members to minimize exploits on system coverage.
- Use preventive techniques to maintain a comfortable, safe, and secure environment, whether within our stores or our distribution centers.
Team Leader, Logistics
Amazon Fulfillment Associates
Teterboro, NJ
09.2017 - 09.2020
- Mentored and guided employees to foster the proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coordinated shipping requests for expedited delivery, and documented accurately to achieve correct billing.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Planned and supervised shipments from production to end users, and scheduled daily and weekly routes.
- Tracked orders and notified customers of their status.
Sales Associate
Target
Hackensack, NJ
05.2016 - 01.2017
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products, and checked the store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Manager
Footlocker Retail
Paramus, NJ
06.2014 - 12.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers, and found new ones by identifying needs and offering appropriate services.
- Led staff meetings to discuss customer service and sales goals, operational problems, or procedural changes.
- Created and implemented sales performance reporting tactics using Salesforce and Tableau.
- Trained personnel on policies, procedures, and communications for in-person and telephone etiquette.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Recruited and hired top-level talent to add value and expertise to the sales department.
Education
Business Administration -
Bergen Community College
Paramus06.2017
Skills
- Business Development Strategy
- Effective Communication Abilities
- Competitive
- Problem-solving skills
- Exceptional customer service
- Risk Management
- CCTV
- Interviewing
- Investigations
- Safety
- Team Leadership
- Reports
- Communication skills
- Bilingual
- Computer literacy
Languages
- English
- Spanish
Timeline
Asset Protection Specialist
GOAT Group
10.2023 - 12.2024
Asset Protection Specialist
Target
07.2019 - 09.2023
Team Leader, Logistics
Amazon Fulfillment Associates
09.2017 - 09.2020
Sales Associate
Target
05.2016 - 01.2017
Sales Manager
Footlocker Retail
06.2014 - 12.2015
Business Administration -
Bergen Community College
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