Chris Porter
Omaha,NE
Summary
Results-driven Regional Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and process optimization. Excel at communication, problem-solving, and adaptability, ensuring seamless operations across multiple locations. Committed to driving growth and operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
St. Moritz Security Services, Inc.
Omaha, NE
12.2023 - 08.2024
- Ensured compliance with all applicable laws and regulations regarding operational activities.
- Developed and implemented policies and procedures to improve operational efficiency.
- Analyzed financial data related to regional operations performance and prepared detailed reports for executive review.
- Oversaw hiring process for new employees in order to ensure compliance with company standards and client expectations.
National Account Manager
ATS/St. Moritz Security Services, Inc.
Omaha, NE
02.2023 - 12.2023
- Created sales forecasts, tracked performance metrics, and identified opportunities for growth.
- Managed customer relationships with key stakeholders for client distribution locations.
- Successfully acquired the only approval for wage increases for 20+ locations across the nation
- Coached, developed and motivated teams to achieve revenue goals.
Security Service Account Exec.
Johnson Controls Inc.
Omaha, USA
06.2021 - 02.2023
- Managed pre-existing accounts to determine when services needed upgrading, while cross-selling new products
- Strategically acquired new service sales to new accounts and competitor-based consumers within midwest territory
- Designed customer specific estimates to increase proficiency and provide proper state-regulated safety equipment
Jr Commercial Account Exec.
Johnson Controls Inc.
Irvine, USA
08.2019 - 06.2020
- Managed existing customer accounts and provided product solutions
- Addressed customer agreements and account consulting to ensure excellent customer relationships
- Assisted with budgeting and estimation of large projects
National E-Commerce Implementation Analyst
Albertsons
Pleasanton, USA
07.2016 - 01.2019
- Implemented major corporate e-commerce projects
- Worked alongside IT to train employees nationwide with newly implemented system software/databases
- Instructed teams on how to create a unique experience for customers as well as providing analysis on ways to further promote sales
- Created web designed books, training materials, and developed training manuals
- Worked with partner companies on backstage website development including QC work, promotional carousels, and UPC analysis
- Instructed different divisions within the company to improve payroll, staffing, scheduling, and customer service in order to streamline sales and growth
Home Shopping Department MGR.
Pavilions
Anaheim Hills, USA
08.2009 - 07.2016
- Generated great performance numbers, customer service, profit margins, payroll, and time management while maintaining a staff of 5-10 associates
- Traveled across Southern California to train other managers and teams
Education
Diploma - Basic Education, Business Courses
CANYON HIGH SCHOOL
01.2008
Skills
- Customer Relations
- Proposal Writing
- Team Building
- Excellent Communication
- Executive Leadership
- Coaching and Mentoring
- Operations Management
- Payroll software proficiency
- Hiring, Training, and Development
- Multimillion-dollar P&L Management
- Data Analysis
Certification
BSIS Bureau of Security & Investigative Services, 537376, 11/30/23
Accomplishments
- Successfully produced growth for Albertsons by providing exceptional training across the nation.
- Provided knowledge and expertise
- Created great customer rapport
- Achieved #2 in the nation for sales with Johnson Controls as Security Service Account Exec
Platforms
instagram.com/lifeofchris_13, facebook.com/chrisporter, tiktok.com/ghost_cwp, linkedin.com/chrisporter
Languages
English
Timeline
Regional Operations Manager
St. Moritz Security Services, Inc.
12.2023 - 08.2024
National Account Manager
ATS/St. Moritz Security Services, Inc.
02.2023 - 12.2023
Security Service Account Exec.
Johnson Controls Inc.
06.2021 - 02.2023
Jr Commercial Account Exec.
Johnson Controls Inc.
08.2019 - 06.2020
National E-Commerce Implementation Analyst
Albertsons
07.2016 - 01.2019
Home Shopping Department MGR.
Pavilions
08.2009 - 07.2016
BSIS Bureau of Security & Investigative Services, 537376, 11/30/23
Diploma - Basic Education, Business Courses
CANYON HIGH SCHOOL
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