Chris Quirk
Hartley,TX
Summary
Experienced professional adept at driving revenue and promoting products through effective communication with customers, sales, parts, and service departments. Achieves high customer satisfaction levels and possesses expert knowledge of equipment.
Overview
11
11
years of professional experience
Work History
Service Manager
Yellowhouse Machinery
Dalhart, TX
06.2024 - Current
- Manage field and service technicians to complete service jobs in a timely manner, with complete customer satisfaction.
- Streamline repair processes with effective scheduling practices.
- Maintain high levels of customer satisfaction for repeat business.
- Coordinated with departments to enhance overall business revenue
Field Service Technician
Yellowhouse Machinery
Dalhart, TX
09.2015 - 06.2024
- Executed equipment repairs, ensuring peak operational performance with minimal downtime to the customer.
- Achieved high levels of customer satisfaction through exceptional service.
- Worked as a remote field technician for 5 years to help grow the company's biggest customer base.
Shop Technician
Yellowhouse Machinery
Amarillo, TX
09.2013 - 09.2015
- Repaired and serviced all equipment that was required by the service department.
- Assisted in troubleshooting electrical problems with machinery and equipment.
- Worked at peak performance to ensure service jobs were done in a timely manner.
Education
High School Diploma -
Dalhart High School
Dalhart, TX05-2004
Some College (No Degree) - Business
Amarillo College
Amarillo, TXAerospace Manufacturing
Amarillo College
Amarillo, TXSome College (No Degree) - Forestry
Tyler Junior College
Tyler, TXSkills
- Customer Service Management
- Strategic business planning
- Service Documentation
- Conflict Resolution
- After-sales support
- Schedule Management
- Work Planning and Prioritization
- Multitasking and Organization
- Mechanical Diagnostics
- Service and Parts Teams Management
- Heavy Equipment Operation
- Revenue Generation
Timeline
Service Manager
Yellowhouse Machinery
06.2024 - Current
Field Service Technician
Yellowhouse Machinery
09.2015 - 06.2024
Shop Technician
Yellowhouse Machinery
09.2013 - 09.2015
High School Diploma -
Dalhart High School
Some College (No Degree) - Business
Amarillo College
Aerospace Manufacturing
Amarillo College
Some College (No Degree) - Forestry
Tyler Junior College
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