Christopher Resto
Cleburne,TX
Overview
9
9
years of professional experience
Work History
Sales Associate
Harbor Freight Tools 817-774-4111
09.2023 - 03.2025
- Processed customer transactions using POS system to ensure efficient service.
- Assisted customers with inquiries and provided effective care solutions.
- Maintained inventory levels through regular stocking and organization of shelves.
- Set up engaging store displays to enhance sales promotions.
- Handled returns and exchanges to facilitate customer satisfaction.
- Ensured cleanliness and adherence to safety guidelines throughout store premises.
Outside Supervisor
The Retreat 817-556-2700
05.2022 - 02.2023
- Prepared carts and equipment for guests to ensure efficiency and satisfaction.
- Assisted with event coordination to facilitate seamless operations.
- Supervised co-workers to maintain high service standards.
- Resolved guest issues promptly to enhance overall experience.
- Set up equipment for events, ensuring readiness and functionality.
- Executed thorough cleaning of equipment post-events.
- Coordinated with team members to uphold guest satisfaction.
- Secured equipment at close of events to ensure safety.
Furniture Sales Lead
Big Lots Stores, Inc.
11.2018 - 03.2021
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Updated customers on scheduled deliveries of furniture to homes.
- Maintained detailed files on past transactions and designs for budget and future reference.
- Displayed past designs and purchases to new clients to assist with creative process.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Processed accurate credit, debit, check and cash sales transactions.
- Used hand-held scanner to locate items and to scan in items to designated storage area.
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Coordinated with day management regarding on-going issues.
- Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
Store Team Member
Target 817-302-0058
08.2019 - 07.2020
- Processed accurate credit, debit, check and cash sales transactions.
Custodial Maintenance
Wabash 817-641-6282
05.2018 - 05.2019
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampoos to clean carpeted areas in offices, lobbies and corridors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Applied insecticides and released fumigants to guard against insect and rodent infestations.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Performed routine preventive maintenance on air circulation, plumbing and electrical building systems.
- Installed new doors; locks, handles windows, and door closer
Assistant Manager
Brookshire Brothers Grocery Store 817-783-8141
10.2015 - 06.2017
- Overseeing daily store operations, supervising staff, and ensuring excellent customer service
- Managing inventory, ordering stock, and merchandising to maintain product availability and aesthetic appeal while meeting sales and margin goals
- Supervising and training department associates, resolving customer issues, and coordinating with management on scheduling, payroll, and performance evaluations
- Operating RF Scanner to scan order tickets, pick product(s) in multiple zones, and place them in boxes on a conveyor system
- Picking large quantity orders for Distribution Center customers by scanning order tickets, picking boxes, placing them on pallets, and moving pallets to staging area
- Following Six Sigma lean manufacturing standards to keep work area clean and safe from hazards
Education
Diploma - undefined
Cleburne High School
Cleburne, TX05.2007
Skills
- English
- Customer service
- Communication skills
- Time management
- Guest services
- Computer literacy
- Restaurant experience
- Food service
- Leadership
Timeline
Sales Associate
Harbor Freight Tools 817-774-4111
09.2023 - 03.2025
Outside Supervisor
The Retreat 817-556-2700
05.2022 - 02.2023
Store Team Member
Target 817-302-0058
08.2019 - 07.2020
Furniture Sales Lead
Big Lots Stores, Inc.
11.2018 - 03.2021
Custodial Maintenance
Wabash 817-641-6282
05.2018 - 05.2019
Assistant Manager
Brookshire Brothers Grocery Store 817-783-8141
10.2015 - 06.2017
Diploma - undefined
Cleburne High School