CHRISTOPHER P. ROSE
Fort Lauderdale
Summary
Detail-oriented claims processing specialist with strong analytical skills and comprehensive knowledge of insurance policies and procedures. Proven track record of effective collaboration within teams, consistently meeting deadlines while adapting to shifting priorities. Proficient in data entry, document review, and delivering exceptional customer service. Recognized for reliability and a strong ability to achieve results in dynamic, fast-paced environments.
Overview
29
29
years of professional experience
Work History
Claims Processing Specialist
FinBe USA
Fort Lauderdale, FL
02.2016 - 12.2025
- Collaborated with other departments to resolve complex claim issues, resulting in satisfied customers.
- Enhanced communication between policyholders and adjusters, leading to quicker resolutions.
- Coordinated with repair facilities to ensure timely estimates and repairs were completed for customers’ vehicles after an accident occurred.
- Managed a high volume of claims, ensuring accurate documentation and proper follow up.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Processed claims efficiently, ensuring compliance with regulatory standards and company policies.
- Reviewed documentation for accuracy, identifying discrepancies and resolving issues promptly.
Behavioral Health Technician
First Step Behavioral Health
Fort Lauderdale, FL
05.2024 - 01.2025
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Mentored new Behavior Health Technicians, sharing knowledge and expertise while ensuring adherence to established protocols and procedures.
- Performed client intake procedures according to internal standards for new admissions.
- Conducted client rounds to check on residents.
Job Coach
Broward Partnership for the Homeless
Ft. Lauderdale, FL
12.2000 - 09.2011
- Reviewed employment applications and evaluated work history, education and training, job skills, compensation needs, and other qualifications of applicants.
- Contacted employers to increase job bank and improve relationships with organization.
- Developed and instructed life skill classes to improve applicant's employment skills.
- Assisted applicants with resume writing, interviewing skills, computer skills and job searching and enrollment in vocational school and GED/High school diploma programs.
Behavioral Health Technician
Henderson Behavioral Health
Fort Lauderdale, FL
03.1997 - 06.2006
- Completed documentation for every incident and forwarded to correct personnel for review.
- Performed client intake procedures according to internal standards for new admissions.
- Conducted client rounds to check on residents.
Education
B.S. - Psychology
Nova Southeastern University
Davie, FL12.2006
Skills
- Crisis intervention knowledge
- Intake documentation
- Patient Monitoring
- Claims processing software
- Data entry
- Customer Service
- Claims analysis
- Policy interpretation
- Insurance regulations knowledge
Timeline
Behavioral Health Technician
First Step Behavioral Health
05.2024 - 01.2025
Claims Processing Specialist
FinBe USA
02.2016 - 12.2025
Job Coach
Broward Partnership for the Homeless
12.2000 - 09.2011
Behavioral Health Technician
Henderson Behavioral Health
03.1997 - 06.2006
B.S. - Psychology
Nova Southeastern University