Chris Rowland
Galveston,State
Summary
For the past twelve years, I've been the COO for Atlas Invictus, a successful financial services firm with millions of dollars in assets under management. I was responsible for hiring, training, and developing our sales force as well as implementing systems and strategies to increase productivity and duplication. My partner and owner of the firm sold that business, and now I'm excited about the opportunity to use my skills and experience to help further the goals of a new company.
Overview
20
20
years of professional experience
Work History
Chief Operating Officer
Atlas Invictus
Denver, CO
08.2012 - 12.2023
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business. Developed and implemented strategies to increase operational efficiency.
- Analyzed financial data and identified areas of improvement for cost savings.
- Monitored performance metrics to ensure quality standards are met.
- Managed staff recruitment, training, and development processes.
- Facilitated change management initiatives in order to streamline operations.
- Maintained a positive work environment by resolving employee disputes promptly.
General Manager
Jason's Deli
Denver, CO
05.2004 - 07.2012
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Education
Associate of Arts - Communications
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Compliance Management
- Operations Oversight
- Business Analysis
- Planning and Execution
- Management
- Cross-Functional Teamwork
- Executive Leadership
- Public Speaking
Affiliations
- I'm an avid reader, finishing over 100 books last year. Everything from business and self-improvement to sci-fi and fantasy.
- I have been the worship leader and music director for a church in Aurora, CO for the last few years, before our move to TX
- I'm also a big fitness advocate, and love to exercise. My wife told me not to include this, but I'm going to anyway. I bench 315.
Accomplishments
- Eagle Scout
- 2nd degree black belt
- I've illustrated two children's books
References
References available upon request.
Timeline
Chief Operating Officer
Atlas Invictus
08.2012 - 12.2023
General Manager
Jason's Deli
05.2004 - 07.2012
Associate of Arts - Communications
University of Colorado At Colorado Springs