Chris Shreiner
HVAC Service Technician
Zanesville,OH
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
Service Technician - Building Trades Journeyman
Trane Technologies
Columbus, Ohio
04.2015 - Current
- Built strong customer relationships with facility maintenance and managers through open, specific, and frequent communication.
- Served as primary technician serving medical office buildings caring for approximately 25 sites.
- Helped prioritize and schedule service calls and small projects
- Assisted new technicians and apprentices with jobs tied to my accounts, including facilitating access, providing jobs when work was slow, and technical assistance and training when needed.
- Thorough documentation of work performed, findings, and recommendations for planning, scheduling, and budgeting.
- Communication using phone, e-mail, text, Teams, and TeamViewer and effective use of pictures and video.
- Quoted work and compiled information for sales leads.
- Perform start-ups on new equipment.
- Ran factory warranty work service calls.
- Worked odd shifts or double shifts on occasion to meet demands.
HVAC Service Technician
Custom Air Conditioning & Heating
Columbus, Ohio
04.2013 - 04.2015
- Performed maintenance, troubleshooting, repairs, and installations of residential and light commercial HVAC systems.
- Consulted with customers to help identify problems important to them and addressed additional concerns that I would find on the job.
- Offered good, better, best solutions for their concerns.
- Provide assistance to other technicians whether it was technical advice or teaming up to get a job done.
MES Apprentice
General Temperature Control
Canal Winchester, Ohio
07.2012 - 02.2013
- Performed start-ups on project work and pre-inspection punch out.
- Work with inspectors to help ensure inspections pass.
- Installed split systems and VRF systems.
- Performed maintenance, troubleshooting, and repairs on a variety of HVAC systems and equipment.
HVAC Service Technician
Favret Heating & Cooling
Columbus, Ohio
04.2010 - 07.2012
- Performed maintenance, troubleshooting, and repairs on residential and light commercial HVAC systems.
- Quoted repairs and turned in sales leads.
- Sell new service agreements to customers.
- Installed and started up new equipment.
Education
Some College (No Degree) - Mechanical Equipment Service
LU 189 Plumbers & Pipefitters JATC
Columbus, OH 09.2006 - 05.2016
Real World - Mechanical Equipment Service & Installation
Endless Hours of Research
Evenings & Weekends 05.2001 -
Skills
Intellipak I & II
Accomplishments
- Identified and offered recommendations to remedy chronic system issues resulting in major project work being performed on the building.
- Reduced reactive maintenance calls by half within a year of the new contract.
- Customer renewed contract with a 30% labor rate increase despite lower bids citing my extraordinary communication and efforts as a driving factor. As a result, I was given an award for excellent customer satisfaction.
- Given an account we were on track to lose due to customer dissatisfaction. Tasked to see if I could salvage the relationship. Eight years later I'm still the primary technician with this account.
Certification
EPA Section 608 Universal ID 114870137
Timeline
Low GWP Refrigerant Safety: A2L Refrigerants ID 468441130070
08-2024
Backflow Prevention Certification ID12444
10-2021
HVAC State License ID HV.49306
12-2020
Hydronics State License ID HY.49306
12-2020
STAR HVAC/R Mastery A ID 12311732
05-2016
Service Technician - Building Trades Journeyman
Trane Technologies
04.2015 - Current
HVAC Service Technician
Custom Air Conditioning & Heating
04.2013 - 04.2015
MES Apprentice
General Temperature Control
07.2012 - 02.2013
HVAC Service Technician
Favret Heating & Cooling
04.2010 - 07.2012
EPA Section 608 Universal ID 114870137
03-2008
Some College (No Degree) - Mechanical Equipment Service
LU 189 Plumbers & Pipefitters JATC
09.2006 - 05.2016
Real World - Mechanical Equipment Service & Installation
Endless Hours of Research
05.2001 -
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