Chris Smith
Katy,TX
Summary
Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Frankie's Italian Kitchen
07.2017 - 07.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Car Sales Associate
Sewell Cadillac Of Houston
01.2014 - 12.2016
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
General Manager
Jason's Deli
10.2003 - 12.2013
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Corporate Trainer
Cheesecake Factory
01.2000 - 10.2003
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Created training programs and instructional materials to further educate personnel.
- Oversaw 3 corporate store openings
Education
High School Diploma -
Katy High School
Katy, TX05.1994
Skills
- Results Orientation
- Balanced Work Ethic
- Defining Company Vision
- Operational Analysis
- Management Team Leadership
- Staff Management
- Systems Thinker
- Profit and Loss
Timeline
Owner/Operator
Frankie's Italian Kitchen
07.2017 - 07.2023
Car Sales Associate
Sewell Cadillac Of Houston
01.2014 - 12.2016
General Manager
Jason's Deli
10.2003 - 12.2013
Corporate Trainer
Cheesecake Factory
01.2000 - 10.2003
High School Diploma -
Katy High School
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