Summary
Overview
Work History
Education
Skills
Timeline
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Chris Smith

Tucker,GA

Summary

Dynamic Grocery Team Lead at Kroger with a proven track record in reducing shrinkage rates and enhancing product visibility through innovative merchandising strategies. Skilled in employee coaching and inventory management, I excel in fostering teamwork and delivering exceptional customer service, ensuring compliance with food safety standards while driving sales growth.

Professional grocery team lead with strong organizational and leadership skills. Demonstrated ability to manage inventory, oversee store operations, and drive sales growth. Known for fostering collaborative team environment and consistently achieving results. Reliable, adaptable, and skilled in customer service, staff training, and conflict resolution.

Grocery professional with extensive background in team leadership and operational management. Managed and guided teams to ensure seamless store operations and delivery of excellent customer service. Known for fostering teamwork and adaptability, ensuring dependable results and smooth workflow.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

17
17
years of professional experience

Work History

Grocery Team Lead

Kroger
10.2011 - Current
  • Ensured compliance with all relevant health codes, regulations, and company policies in the execution of daily tasks within the grocery department.
  • Implemented effective merchandising techniques to enhance product visibility and drive sales.
  • Mentored junior team members, fostering a positive work environment for learning and growth.
  • Reduced shrinkage rates through diligent monitoring of expiration dates and proper rotation practices.
  • Resolved customer complaints promptly, maintaining excellent relationships with patrons.
  • Collaborated with cross-functional teams to maintain high standards in quality control and food safety procedures.
  • Developed strong vendor relationships for better pricing negotiations, improving profit margins.
  • Assisted in budget preparation for the grocery department by analyzing historical data on sales trends.
  • Streamlined inventory management for efficient stock replenishment and accurate tracking.
  • Conducted regular performance reviews for staff members, identifying areas of improvement and guiding them towards professional development goals.
  • Increased customer satisfaction by providing personalized service and addressing unique needs.

Fresh Express

Team Member
05.2008 - 09.2010

Utilized cranes to spin products promptly ensuring freshness and proper packaging.

Education

Associate Degree In Nursing - Medical Assistant

Everest College
Morrow, GA
06.2010

Skills

  • Task delegation
  • Merchandising strategies
  • Scheduling coordination
  • Store layout
  • Employee coaching
  • Willingness to learn
  • Teamwork and collaboration
  • Customer service
  • Punctual and reliable
  • Workplace safety
  • Excellent communication
  • -focused
  • Cleaning skills
  • Team contribution
  • Customer Service-oriented
  • Written and oral communication
  • Safety practices
  • Training and mentoring
  • Assisting customers
  • Inventory counts
  • Safety standards
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Performance improvement
  • Monthly inventory
  • Merchandising skills
  • Display setup
  • Loss prevention
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation
  • Task delegation

Timeline

Grocery Team Lead

Kroger
10.2011 - Current

Fresh Express

Team Member
05.2008 - 09.2010

Associate Degree In Nursing - Medical Assistant

Everest College
Chris Smith