Chris St. Andrews
Greenville,NC
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Coca Cola Consolidated footprint in the market.
Overview
10
10
years of professional experience
Work History
Small Store Account Manager
Coca Cola Bottling Co Consolidated
07.2023 - Current
- Increased customer satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with customers, securing favorable agreements for both parties.
- Provided comprehensive reporting on account performance, enabling customers to make data-driven decisions about future decisions.
- Successfully resolved escalated issues, preventing potential loss of sales while maintaining positive relationships with all parties involved.
- Actively participated in promotional events with Monster Energy, expanding professional connections and generating leads.
- Educated customers on new products to increase consumer engagement with brand.
- Worked with peers to develop best practices to ensure success with new form of selling.
Account Developer
Coca Cola Bottling Co Consolidated
Fayetteville , NC
06.2018 - 07.2023
- Maintained appropriate inventory levels, internal assets and promotional signage for point of sale displays.
- Verified each account met company merchandising standards by determining individual needs before each replenishment order.
- Analyzed and understood customer needs and trends to help financial growth.
- Sold incremental displays, equipment placements and promotional programs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Demonstrated consistent track record of overachieving sales quotas.
- Developed and maintained strong working relationships with delivery merchandisers, delivery supervisors, merchandising supervisors, as well as district sales managers.
Co-Manager
Carlie C's IGA
Hope Mills, NC
05.2014 - 06.2018
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed and interpreted store trends to facilitate planning.
- Managed inventory control, cash control and store opening and closing procedures.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Supervised guests at front counter, answering questions regarding products.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
High School Diploma -
Cape Fear High School
Fayetteville, NC06.2006
Skills
- Data Analysis
- Multitasking abilities
- Team building
- Good telephone etiquette
- Customer Service
- Critical thinking
Timeline
Small Store Account Manager
Coca Cola Bottling Co Consolidated
07.2023 - Current
Account Developer
Coca Cola Bottling Co Consolidated
06.2018 - 07.2023
Co-Manager
Carlie C's IGA
05.2014 - 06.2018
High School Diploma -
Cape Fear High School
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