Miguel Turner
Parma,OH
Summary
Dedicated Account Manager with extensive experience in the beverage Industry, excelling in client relationship building and inventory management. Proven track record of enhancing customer satisfaction through tailored solutions and strategic collaboration. Skilled in executing promotional campaigns, driving sales growth, and training teams to optimize performance and efficiency.
Overview
14
14
years of professional experience
Work History
Account Manager Small Store
Abarta Coca-Cola Beverages
04.2025 - Current
- Monitored account activity to ensure compliance with company policies.
- Assisted clients with account inquiries and service requests.
- Manage inventory and sales order weekly for individual accounts.
- Rotate and fill inventory while in accounts to maintain good customer relationships.
Account Manager Relief Small Store
Abarta Coca-Cola Beverages
04.2023 - 04.2025
- Managed client accounts to ensure satisfaction and retention through proactive communication.
- Developed tailored solutions to meet customer needs and enhance product utilization.
- Collaborated with sales teams to strategize on account growth and market penetration.
- Analyzed customer feedback to identify opportunities for service improvements.
- Provided coverage on routes for other Account Managers When they are unavailable
Account Manager Relief Large Store
Abarta Coca-Cola Beverages
04.2021 - 04.2023
- Developed and maintained strong relationships with key clients to drive customer satisfaction.
- Collaborated with cross-functional teams to execute strategic marketing initiatives and promotions.
- Analyzed market trends and competitor activities to identify growth opportunities for accounts.
- Streamlined account management processes, enhancing efficiency and client communication protocols.
- Provide Coverage for other account managers when they are on vacation
Lead Merchandiser
Abarta Coca-Cola Beverages
01.2019 - 04.2021
- Led merchandising initiatives to optimize product placement and enhance visibility across retail locations.
- Collaborated with cross-functional teams to implement promotional campaigns that increased customer engagement.
- train new merchandisers, fostering skills in product knowledge and merchandising standards.
- Managing merchandisers Schedules
- Product rotation and Maintaining product placement in Stores.
Merchandiser
Abarta Coca-Cola Beverages
01.2018 - 01.2019
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Analyzed market trends to optimize inventory management and product placement.
- Streamlined processes for replenishing stock, improving efficiency across multiple locations.
- Established strong relationships with retail partners to drive brand loyalty and sales growth.
- Collaborated with sales teams to align promotional activities with merchandising efforts.
Warehouse Order Picker
Marc Glassman Inc
01.2016 - 01.2018
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Accurately picked and packed orders according to customer specifications.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Collaborated with team members to optimize order fulfillment processes.
Stocker
Pet Supplies Plus
06.2011 - 01.2016
- Organized and stocked shelves to maintain optimal product visibility and accessibility.
- Assisted in inventory management through accurate tracking of stock levels and replenishment needs.
- Collaborated with team members to ensure compliance with store layout and merchandising standards.
- Trained new employees on stocking procedures, safety protocols, and product knowledge.
Education
No Degree - Computer Science
Cleveland State University
Cleveland, Ohio, OHHigh School Diploma -
Valley Forge Highschool
Parma OH06-2013
Skills
- Account management
- Client relationship building
- Inventory management
- Sales order processing
- Promotional campaign execution
- Cross-functional collaboration
- Training and development
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Account Manager Small Store
Abarta Coca-Cola Beverages
04.2025 - Current
Account Manager Relief Small Store
Abarta Coca-Cola Beverages
04.2023 - 04.2025
Account Manager Relief Large Store
Abarta Coca-Cola Beverages
04.2021 - 04.2023
Lead Merchandiser
Abarta Coca-Cola Beverages
01.2019 - 04.2021
Merchandiser
Abarta Coca-Cola Beverages
01.2018 - 01.2019
Warehouse Order Picker
Marc Glassman Inc
01.2016 - 01.2018
Stocker
Pet Supplies Plus
06.2011 - 01.2016
No Degree - Computer Science
Cleveland State University
High School Diploma -
Valley Forge Highschool