Chris Stanley

• Direct supervision of 12 team members.
• General supervision of 60 outbound team members.
• Interview / hire new team members.
• Developed a new personnel training program for Outbound company procedures, safety and equipment.
• Preform complex problem solving research of inventory discrepancies.
• Continuously monitor shipping operations to adjust team members to meet dispatch times.
• Maintain clear communication with management and team members about outbound needs.
• Maintain up to date education of leadership concepts:

-active listening and advocation for personnel needs.

-positive feedback along with diligent accountability

in proper protocols.

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Trained and managed associates in customer service and sales techniques.

• Enhanced community safety by conducting regular patrols and monitoring suspicious activities.
• Reduced crime rates through proactive policing measures and timely response to incidents.
• Responded and logged reports of all incidents and violations.

• Supervised and coordinated daily operations of patrol staff.
• Trained new personnel in proper techniques of the presentation of law enforcement procedures, safety and defensive tactics.
• Effectively led investigations to ensure proper protocol were followed in high stress situations.
• Evaluated case documents for accuracy and compliance with department policies.