Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayce Horton

Conway,AR

Summary

Dynamic team player with a proven track record at Cinemark Theaters, excelling in customer service and cash handling. Recognized for enhancing guest satisfaction through effective communication and problem-solving. Committed to maintaining a safe and organized environment while collaborating with colleagues to achieve operational goals. Adaptable and detail-oriented, ensuring high-quality service delivery.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Overview

2
2
years of professional experience

Work History

Team Member

Cinemark Theaters
04.2025 - Current
  • Assisted team in maintaining cleanliness and organization of workspace.
  • Supported customer service operations by addressing inquiries and providing information.
  • Operated cash register, processed transactions efficiently, and managed cash handling procedures.
  • Collaborated with team members to fulfill orders accurately and promptly.
  • Learned safety protocols and adhered to health regulations during food preparation tasks.
  • Engaged with customers to ensure satisfaction and encourage repeat business.

Crew Member

Raising Cane's Restaurants
05.2024 - 04.2025
  • Provided exceptional customer service by efficiently taking orders and addressing inquiries.
  • Collaborated with team members to maintain cleanliness and organization in work areas.
  • Operated kitchen equipment and tools safely while adhering to food safety standards.
  • Contributed to team goals by working effectively in a fast-paced environment during peak hours.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Team Member

Larry's Pizza
12.2023 - 05.2024
    • Kept work areas clean, organized, and safe to promote efficiency and team safety.
    • Learned all required tasks quickly to maximize performance.
    • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
    • Contributed to team success by completing jobs quickly and accurately.
    • Developed strong cooperative relationships with coworkers and managers.
    • Maintained productive, efficient approach to all tasks.

Team Member

Cinemark Theaters
04.2023 - 10.2023
    • Provided excellent customer service, ensuring a positive guest experience during high-traffic periods.
    • Operated cash registers efficiently, processed transactions accurately, and handled cash responsibly.
    • Maintained cleanliness and organization of theater spaces, promoting a welcoming environment for patrons.
    • Assisted with ticket sales and concessions, contributing to overall operational efficiency during peak times.
    • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced entertainment setting.
    • Collaborated with team members to execute daily tasks effectively and support workflow continuity.
    • Engaged with guests to address inquiries and resolve issues promptly, enhancing customer satisfaction levels.

Education

Bachelors of Arts in Music Education - Music Education

University of Central Arkansas
201 Donaghey Avenue Conway, Ar. 72035
05-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cash handling
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Product knowledge

Timeline

Team Member

Cinemark Theaters
04.2025 - Current

Crew Member

Raising Cane's Restaurants
05.2024 - 04.2025

Team Member

Larry's Pizza
12.2023 - 05.2024

Team Member

Cinemark Theaters
04.2023 - 10.2023

Bachelors of Arts in Music Education - Music Education

University of Central Arkansas

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