Chris Surber
Tigard,OR
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
1
1
Certification
39
39
years of professional experience
Work History
Team Leader
Whole Foods Market Greenway
11.2020 - 08.2026
- Led teams to deliver exceptional guest service while training on Whole Foods Market standards.
- Managed operations by upholding company standards, scheduling, merchandising, and monitoring labor and sales budgets to support profitability.
- Mentored Team Members, providing regular feedback to foster their growth within the company.
- Conducted recruitment efforts for new Team Members, including interviews and training sessions.
Grocery Team Leader
Whole Foods Market Greenway
11.2023 - 08.2026
GroBody Team Leader (Grocery/Whole Body)
Whole Foods Market Greenway
06.2022 - 11.2023
Market Team Leader (Grocery/Specialty/Whole Body)
Whole Foods Market Greenway
11.2020 - 06.2022
Grocery/Market ATL
Whole Foods Market Greenway
07.2016 - 11.2020
- Managed operations by upholding company standards, scheduling, merchandising, and monitoring labor and sales budgets to support profitability.
- Recruiting, interviewing, training and evaluating new Team Members.
- Mentored team members and provided regular feedback to foster their growth within the company.
- Delivered exceptional guest service while training others in Whole Foods Market standards.
Groboddy Perishable Specialist
Whole Foods Market Greenway
05.2014 - 07.2016
- Oversaw ordering, stocking, and rotation of perishable products in grocery department, ensuring optimal availability of dairy and frozen items.
- Achieved sales, budget, margin, and shrink targets through effective management.
- Mentored and trained team members on best practices for handling and merchandising perishable items.
Grocery Team Member
Whole Foods Market Tanasbourne
04.2013 - 05.2014
- Work with the team to uphold Whole Foods Market standards on the sales floor and in the backroom.
- Executed merchandising and ad updates to boost customer engagement.
- Assisted Dairy Specialist as backup buyer to ensure product availability.
- Participated in safety meetings to address protocols and recommend improvements.
Customer Service Team Member
Whole Foods Market Tanasbourne
04.2011 - 04.2013
- Delivered exceptional service to guests, enhancing their overall experience.
- Assisted multiple teams during peak periods, ensuring efficient service delivery.
- Oversaw team operations and provided guidance to ensure smooth workflow.
- Maintaining a balanced cash drawer.
- Acted as Green Mission representative, promoting sustainability initiatives within the organization.
- Volunteered with other Whole Foods Market Team Members with the Oregon Food Bank and Friends of Trees.
Stay at Home Father
No company
Portland, Oregon
08.2009 - 04.2011
- Coordinated daily educational and recreational activities for my daughter, fostering her development and creativity.
Route Sales Representative/Merchandiser
FRANZ/UNITED STATES BAKERY
Tigard, Oregon
01.2006 - 08.2009
- Consistently met weekly sales goals and targets, contributing to overall revenue growth.
- Secured additional display space to increase visibility and drive sales.
- Coordinated ordering, delivery, and merchandising of bakery products while managing payment collection from route accounts to ensure timely service.
Journeyman Food Clerk
Albertsons (Formerly Lucky's)
08.1987 - 04.2004
- Ordered and stocked products across departments to optimize inventory levels and meet customer demand.
- Supported Receiver/Dairy Manager by adhering to company procedures for product handling, maintaining quality and compliance.
- Processed cash, check, and bank card transactions accurately, ensuring smooth customer transactions.
Education
Non Degree Seeking - Horticulture
El Camino College
Torrance, CA01-1999
Non Degree Seeking -
Mira Costa High School
Manhattan Beach, CA01-1986
Skills
- Team leadership and supervision
- Performance management
- Delegation and operational oversight
- Conflict resolution strategies
- Customer service excellence
- Team building and collaboration
- Feedback provision and communication
- Adaptability in dynamic environments
Certification
- Certified Food Safety Manager
- CPR certified
Timeline
Grocery Team Leader
Whole Foods Market Greenway
11.2023 - 08.2026
GroBody Team Leader (Grocery/Whole Body)
Whole Foods Market Greenway
06.2022 - 11.2023
Team Leader
Whole Foods Market Greenway
11.2020 - 08.2026
Market Team Leader (Grocery/Specialty/Whole Body)
Whole Foods Market Greenway
11.2020 - 06.2022
Grocery/Market ATL
Whole Foods Market Greenway
07.2016 - 11.2020
Groboddy Perishable Specialist
Whole Foods Market Greenway
05.2014 - 07.2016
Grocery Team Member
Whole Foods Market Tanasbourne
04.2013 - 05.2014
Customer Service Team Member
Whole Foods Market Tanasbourne
04.2011 - 04.2013
Stay at Home Father
No company
08.2009 - 04.2011
Route Sales Representative/Merchandiser
FRANZ/UNITED STATES BAKERY
01.2006 - 08.2009
Journeyman Food Clerk
Albertsons (Formerly Lucky's)
08.1987 - 04.2004
Non Degree Seeking - Horticulture
El Camino College
Non Degree Seeking -
Mira Costa High School