Chris Tavera Estrada
Sanford
Summary
Developed high-level skills in vehicle care and customer service in fast-paced, hands-on environment. Seeking to transition into new field, leveraging expertise in maintaining and enhancing vehicle aesthetics. Proven ability to deliver quality results and exceed customer expectations.
Energetic and reliable with strong aptitude for hands-on tasks and problem-solving. Possesses foundational technical knowledge and practical skills in using tools and equipment. Committed to contributing to team success and ensuring efficient and quality work.
Professional with strong background in IT support, prepared to excel in this role. Skilled in troubleshooting, technical support, and customer service. Known for team collaboration and adaptability to changing needs. Reliable, driven by results, and effective in managing help desk operations.
Overview
4
4
years of professional experience
Work History
Automotive Detailer
Enterprise Rent-A-Car
10.2024 - Current
- Conducted thorough cleaning and detailing of vehicles to ensure high customer satisfaction.
- Utilized specialized equipment and cleaning products to maintain vehicle quality standards.
- Inspected vehicles for damage and reported issues for timely resolution.
- Collaborated with team members to streamline detailing processes and improve efficiency.
- Managed time effectively to meet tight turnaround times during peak periods.
- Assisted in inventory management of detailing supplies, ensuring availability of necessary materials.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Customer Designation: Driver for Pickup Service
Global IT Support
Coty
02.2024 - 07.2024
- Diagnosed and resolved hardware and software issues for end-users.
- Installed and configured operating systems and applications effectively.
- Provided technical support through various communication channels, enhancing user satisfaction.
- Documented troubleshooting processes and solutions for future reference and training.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Technician Helper
Sirilo's Company AC/Heater
05.2022 - 09.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted technicians in troubleshooting and repairing equipment to ensure operational efficiency.
- Maintained tools and workspaces, promoting a safe and organized environment for team members.
- Conducted routine maintenance on air conditioning units, improving reliability and lifespan.
- Assisted in installation of new cooling systems, adhering to safety protocols and manufacturer guidelines.
- Cleaned sheet metal ducts, evaporator coils, drip pans, axial, and centrifugal fans and capacitor-start and resistance-start motors.
Education
High School Diploma -
Southern Lee High School
Sanford06.2023
General IT - IT
Central Carolina Community College
Sanford, North Carolina, NCSkills
- Problem-solving
- Teamwork
- Motivation
- Expertise in detailing
- Vehicle inspection
- Team collaboration
- Customer service
- Relationship building
- Chemical handling
- Automotive detailing
- Safety inspections
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Task prioritization
- Air conditioning repair
- Ductwork fabrication
- Ventilation systems
- Sheet metal work
- Leak checks
- Technical troubleshooting
- Technical support
- Network diagnostics
- Ticket management
Timeline
Automotive Detailer
Enterprise Rent-A-Car
10.2024 - Current
Global IT Support
Coty
02.2024 - 07.2024
Technician Helper
Sirilo's Company AC/Heater
05.2022 - 09.2023
High School Diploma -
Southern Lee High School
General IT - IT
Central Carolina Community College
Extra-Curricular Activities
FFA, 2021-08-01, 2022-12-31
Awards
- Ever-Fi Venture Entrepreneur Credential, 2022-06-01
- ESB Entrepreneurship and Small Business, 2023-01-01
Ever-FI Venture Entrepreneur Credential June 2022
Creativity involves generating new ideas for business opportunities.