Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Software
Work Preference
Timeline
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Chris Uza

Chris Uza

Senior Account Manager
Allen,TX

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Account Manager

Firearms Legal Protection
06.2023 - Current
  • Identified and developed automated process that saves 4 hours of work each week.
  • Saved company $12,000 by identifying revenue allocation error.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Developed new business opportunities for company growth through effective networking and client presentations.
  • Successfully supports company's largest national accounts and has surpassed quota expectations YoY.
  • Collaborates with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
  • Mentor junior account executives, fostering positive work environment and encouraging professional growth.

Account Manager

Firearms Legal Protection
06.2021 - 06.2023
  • Managed diverse portfolio of over 100 accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Revenue Analyst

Hilton
01.2020 - 06.2020
  • Boosted performance of 90+ hotels by delivering forecasted data to Revenue Managers and Directors nationwide.
  • Generated time-sensitive routine and ad-hoc reports for clients by leveraging multiple software systems and tools
  • Fostered great rapport with clients by providing clear and concise communication as well as analytical support

Analyst

Goldman Sachs
03.2018 - 12.2019
  • Performed role of liaison between firm and clients on behalf of Office of President.
  • Built report for Managing Director detailing root causes of departmental errors which lead to decision making.
  • Completed over 500 quality assurance reviews to assess accuracy of data and validated results.
  • Performed in-depth analysis to help solve diverse problems with program implementation and operations.
  • Subject Matter Expert for legal documentation review.
  • Protected integrity of Firm by identifying 5 procedural gaps in SOPs.

Student Worker

Dallas Baptist University - Financial Aid Office
Dallas, Texas
10.2014 - 12.2017

Education

Certificates - Data Analytics

Continuing Education
Online

Master of Arts - Leadership

Dallas Baptist University
Dallas, TX
12.2017

Bachelor of Arts - Christian Studies

Dallas Baptist University
Dallas, TX
12.2017

Skills

  • SQL
  • MS Excel
  • Tableau
  • Salesforce (power user)
  • Client Relationship Management
  • Data Analytics
  • Account Management
  • Customer Relationship Management (CRM)
  • Operations
  • Cross-functional collaboration
  • Business Development
  • Problem solving

Certification

  • Tableau Desktop Specialist, Tableau

Hobbies

Professional West Coast Swing competitor, Brazilian jiu-jitsu hobbyist, and life-long learner. 

Software

SQL

Salesforce

Tableau

MS Excel

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementFlexible work hoursPersonal development programsWork from home option401k matchPaid time offHealthcare benefits

Timeline

Senior Account Manager

Firearms Legal Protection
06.2023 - Current

Account Manager

Firearms Legal Protection
06.2021 - 06.2023

Revenue Analyst

Hilton
01.2020 - 06.2020

Analyst

Goldman Sachs
03.2018 - 12.2019

Student Worker

Dallas Baptist University - Financial Aid Office
10.2014 - 12.2017

Certificates - Data Analytics

Continuing Education

Master of Arts - Leadership

Dallas Baptist University

Bachelor of Arts - Christian Studies

Dallas Baptist University

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Chris UzaSenior Account Manager