Chris Vallery
Lynnwood,WA
Summary
Knowledgeable General Manager with over 8 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
14
14
years of professional experience
Work History
General Manager
Jiffy Lube
Seattle, WA
04.2012 - 12.2023
- Created schedules and monitored payroll to remain within budget.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Formed and sustained strategic relationships with clients.
- Guided management and supervisory staff to promote smooth operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Supervised employees through planning, assignments, and direction.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Cleaner Supervisor
ValleryCummings LLC
Lynnwood, WA
01.2010 - 08.2017
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Practiced safe work habits and wore protective safety equipment.
- Explained goals and expectations required of trainees.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Participate actively in recruitment processes by interviewing candidates for cleaner positions; make recommendations accordingly.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Work closely with management to develop strategies for improving cleaning services across the organisation.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, OH06-2008
Skills
- Supply Chain Management
- Schedule Management
- Distribution Management
- P&L Management
- Employee Development
- Customer Relations
- Inventory Control
- Performance Improvement
- Team Oversight
- Staff Development
- Staffing
- Top Talent Recruiting, Hiring, and Retention
- Safety Assurance
- Training and Coaching
Timeline
General Manager
Jiffy Lube
04.2012 - 12.2023
Cleaner Supervisor
ValleryCummings LLC
01.2010 - 08.2017
High School Diploma -
Oak Harbor High School