Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AssistantManager

Chris Watson

Belmont,North Carolina

Summary

Experienced leader with a decade of expertise in planning, problem-solving, and cross-functional collaboration. My background includes management, leadership, business development, and strategic planning. I excel in user-centric approaches and data-driven decision-making.

Overview

12
12
years of professional experience
3
3
Certification

Work History

Operations Supervisor

Gaston County Access
Gastonia, NC
11.2023 - Current
  • Streamlined and optimized the planning, scheduling, and daily operations of a transportation system
  • Successfully oversaw the management of routes, drivers, and vehicles for optimum efficiency and safety
  • Effectively communicate with stakeholders to analyze performance data for continuous improvement.
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Key Contributions: - Managed up to 16 concurrent projects, showcasing exceptional multitasking and organizational skills. - Created Access’s ELDT Training Program, saving $3,000 to $4,000 per enrolled driver and creating new revenue opportunities. - Established a critical Board of Directors to drive essential changes within the Access department

Interim Executive Director

A & M Courier Solutions
Charlotte, NC
05.2014 - 11.2023
  • Successfully directed operational aspects of businesses, effectively communicating daily objectives to achieve long-term goals.
  • Optimized service efficiency to minimize costs and drive process improvement.
  • Played a key role in strategizing and implementing effective marketing campaigns to maximize the company's market presence.
  • Demonstrated exceptional skills in team management through conducting interviews, overseeing hiring processes, and providing training and mentorship
  • Implemented strategic planning methodologies to enhance productivity and increase profitability.
  • Key Contributions: -Developed and implemented strategic plans to ensure organizational growth and development. Achieved a remarkable 46% improvement in business processes, surpassing weekly key performance indicator (KPI) goals within first two months as interim Executive Director

Education

Associate in Arts, Business (Transfer Pathway) -

Central Piedmont Community College

Bachelor of Arts - Graphic Design

Syracuse University
Syracuse, NY

Skills

  • Cross-functional collaboration
  • Team Leadership
  • Product Strategy
  • Strategic Planning
  • Marketing Strategy
  • Market Research
  • Analytical Skills
  • Business Development

Accomplishments

  • Member of PTK Honor Society

Certification

  • Digital Marketing Certification
  • Test Out Pro Certification
  • Product Management Certification

Timeline

Operations Supervisor

Gaston County Access
11.2023 - Current

Interim Executive Director

A & M Courier Solutions
05.2014 - 11.2023

Associate in Arts, Business (Transfer Pathway) -

Central Piedmont Community College

Bachelor of Arts - Graphic Design

Syracuse University

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Chris Watson