Chris Wishon
R1 Rcm
Elgin,IL
34
years of professional experience
Results-driven professional with strong customer service and attention to detail. Experienced in developing training programs and enhancing operational workflows, committed to fostering a culture of continuous improvement.
Work History
US-Insurance Verify Assoc
7 Years 9 Months- Developed and implemented training programs to boost staff performance and ensure compliance with regulations.
- Led cross-functional teams to enhance operational workflows and improve service.
- Mentored other associates, fostering skill development and promoting a culture of continuous improvement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Facilitated training sessions for new employees, ensuring smooth a smooth onboarding process.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Service Coordinator
21 Years 3 Months- Coordinated patient care activities among multidisciplinary teams to enhance service delivery.
- Managed scheduling and resource allocation to optimize workflow efficiency in patient services.
- Developed and implemented process improvements for streamlined communication between departments.
- Trained and mentored new staff on operational procedures and compliance standards.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Streamlined communication between service departments, ensuring timely updates and reducing errors.
- Implemented new scheduling system to optimize resource allocation and maximize service delivery.
- Addressed and resolved service-related issues, restoring client confidence and preventing potential loss of business.
Stockroom Lead
2 Years 6 Months- Oversaw daily stockroom operations, ensuring efficient inventory management and workflow processes.
- Implemented process improvements that enhanced inventory accuracy and reduced retrieval times.
- Coordinated with cross-functional teams to streamline product availability and order fulfillment.
- Maintained a clean and organized work environment to promote safety and productivity within the stockroom.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Stocked shelves to match planogram images and instructions.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Education
High School Diploma
No Degree - Fire Science
Skills
Computer skills
Microsoft Office
Attention to detail
Safety protocols
Client engagement
Time management
Customer service
Interests
Documenting and sharing travel experiences.
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Watching Movies and TV Shows
Music
Timeline
US-Insurance Verify Assoc
R1 Rcm
01.2019 - CurrentRead More
Service Coordinator
St Alexius Medical Center
10.1997 - 01.2019Read More
Stockroom Lead
Silo Electronics
03.1993 - 09.1995Read More
Larkin High School
High School Diploma
Read More
Elgin Community College
No Degree from Fire Science
Read More