Chris Wolfram
Summary
Proficient Field Service Supervisor successful at planning work, coordinating paperwork and facilitating communication. Proven skills in keeping customer satisfaction high, controlling inventory costs and applying technical knowledge to solve routine and complex problems. Looking for a challenging new position with room for career growth.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Field Service Engineer
BW Papersystems
Phillips, Wisconsin
01.2024 - Current
- Utilized diagnostic tools to troubleshoot electrical and mechanical systems, reducing downtime.
- Diagnosed mechanical issues in paper converting equipment, enhancing operational efficiency.
- Performed routine maintenance on machinery to ensure optimal performance.
- Assisted customers with installation and setup of new equipment, ensuring seamless integration.
Intern in the Engineering Solutions Group
Rite-Hite
Dubuque, Iowa
05.2023 - 08.2023
- Conducted impact testing on polymer guardrails, developing blast charts for each design iteration
- Designed new components and impact tested polymer bollards
- Calculated Ceiling Fan Energy Index for multiple competitor fans using new standard
Intern in New Product Development
Wildeck
Waukesha, Wisconsin
06.2021 - 08.2022
- Created multiple prototype models to improve bolt-together stairway functionality
- Designed alternative bolted column and I-Beam solutions to replace welding, improving assembly flexibility
- Used AutoCAD and Inventor to create detailed drawings of new parts
- Explored cost-saving opportunities to enhance project feasibility
- Developed spreadsheets detailing production costs for products to support budget analysis
Education
Bachelor of Science - Mechanical Engineering
University of Wisconsin - Platteville
Platteville, WI 09.2019 - 12.2023
High School -
Menomonee Falls High School
Menomonee Falls 09.2015 - 01.2019
Skills
- Field service management
- Mechanical troubleshooting
- Preventive Maintenance
- Machine Repair
- Product Testing
- Schematic reading
- SolidWorks/Autodesk Inventor
- Microsoft Office
- Customer service
Timeline
Field Service Engineer
BW Papersystems
01.2024 - Current
Intern in the Engineering Solutions Group
Rite-Hite
05.2023 - 08.2023
Intern in New Product Development
Wildeck
06.2021 - 08.2022
Bachelor of Science - Mechanical Engineering
University of Wisconsin - Platteville
09.2019 - 12.2023
High School -
Menomonee Falls High School
09.2015 - 01.2019