Chris Worley
Port Orchard
Summary
Dedicated professional with extensive experience at Peninsula School District, excelling in custodial management and emergency cleanup. Proven ability to resolve customer conflicts with empathy as a Customer Service Representative at Safeway. Skilled in sanitization techniques and adept at maintaining high cleanliness standards, ensuring safety and satisfaction in all environments.
Overview
11
11
years of professional experience
Work History
Custodial Worker
Peninsula School District
05.2022 - Current
Maintained cleanliness standards consistently.
Managed security operations.
Ensured clear and concise information exchange between employees.
Maintained integrity and safety of premises.
Customer Service Representative
Safeway
07.2014 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - General Studies
Peninsula High School
Gig Harbor, WASkills
- Cleaning expertise
- Restroom cleaning
- Groundskeeping
- Pressure washing
- Paint Touch-ups
- Custodial machine operation
- Chemical handling
- Window washing
- Minor repairs
- Emergency cleanup
- Wall washing
- Recycling management
- Odor control
- Snow removal
- Upholstery cleaning
- Fixture cleaning
- Waste disposal
- Light bulb replacement
- Dusting surfaces
- Pest control
- Furniture polishing
- Laundry services
- Sanitization techniques
- Floor maintenance
- Leaf blowing
- Work prioritization
- Facilities maintenance
- Inventory management
- Physical stamina
- Crew supervision
- Event support
- Flexible and adaptable
- Attention to detail
- Time management
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Hiking, kayaking, playing softball, hanging out with my family
Hiking, kayaking, playing softball, doing stuff with my family.
Timeline
Custodial Worker
Peninsula School District
05.2022 - Current
Customer Service Representative
Safeway
07.2014 - 04.2022
High School Diploma - General Studies
Peninsula High School
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