Christianne T Wright
Winter Haven,FL
Summary
Client-focused professional offering diverse experience in customer service, business management and project coordination. Quick-learning with excellent multi-tasking skills and mastery of new technology. Creative problem solver commended for decision making ability and collaborative approach to address business challenges. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
22
22
years of professional experience
Work History
Business Manager
Bumblebee Construction LLC
Winter Haven , Florida
2014.03 - 2021.10
- Administered day-to-day business operations of small construction firm ensuring smooth running and improvement of company procedures
- Oversaw office operations for organization by processing vital documentation, managing permitting lifecycle and subcontractor scheduling and compliance
- Utilized company's accounting systems to review reports and prepare assessments.
- Performed billing, collection and reporting functions for office generating over $300k annually.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
- Maintained relationship accountability for clients, servicing responsibility and client satisfaction to maximize profitability of client relationships.
Business Operations Manager
Louisiana New School Academy
Baton Rouge , Louisiana
2012.06 - 2014.03
- Was leading support staff professional managing all non-academic functions including front office, facilities, maintenance, human resources and compliance
- Supervised clerical work related to enrollment, attendance, curriculum, personnel records, student records and compliance
- Oversaw facilities management, transportation and nutrition programs, managing staff, purchasing and compliance
- Worked in tandem with school CEO to better understand business process and initiate improvements, helping company achieve goals.
- Assisted in recruiting, hiring and training 15 teachers and support staff.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
Office Manager
Advantage Building Concepts, Inc
Winter Haven , Florida
2005.10 - 2012.06
- Performed clerical duties including: photocopying, business correspondence creation, faxing, email, scanning and preparation of meeting agendas
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained computer and physical filing systems.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Lead Floral Designer
Lowe and Behold Event Accents
Orlando , Florida
2004.01 - 2005.09
- As lead floral designer created various fresh and silk floral arrangements incorporating innovative use of colors, floral and textural materials and vessels based on customer requirements
- Worked cooperatively with sales team to build new client relationships by producing new product lines of floral arrangements to be displayed on new company website
- Transported and set up floral arrangements for large scale functions, existing hotel monthly accounts, weddings, birthdays, anniversaries corporate events, funerals, trade functions, open houses and banquets
- Responsible for wholesale purchasing of floral design supplies used for arrangements/displays
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
Event Coordinator
Wedding of Your Dreams
Winter Haven , Florida
1999.12 - 2003.12
- Organized, coordinated and deployed special events while focusing on delivering superior customer service.
- Used consultative sales approach to understand customer needs to coordinate, design and decorate special events
- Assisted in arranging of all aspects of special event including vendor and supplies selection, contract negotiation, and budget and timeline management
- Managed day-of event logistics including vendor load-in, set-up and breakdown
- Interviewed clients and worked closely with couples to meet event goals, create event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Produce an average of 10 events per year
- Fostered relationships with local event suppliers to obtain best price, quality, and delivery of products.
Education
Microsoft Technology Associate 366 –Networking Fundamentals -
New Horizons Computer Learning Center
Some College (No Degree) - Psychology
Polk State College
Winter Haven, FLSkills
- QuickBooks/bookkeeping experience
- Active Listening
- Focus and Follow-Through
- Verbal and Written Communication
- Administrative Management
- Problem Anticipation and Resolution
- Scope of Work Development
- Work Planning and Prioritization
- Understanding Customer Needs
- Research and Analysis
- Creative Direction
- Creative Team Collaboration
- Budgeting'
- Operations management'
- Customer Relations
- Negotiation
- Business administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Business Manager
Bumblebee Construction LLC
2014.03 - 2021.10
Business Operations Manager
Louisiana New School Academy
2012.06 - 2014.03
Office Manager
Advantage Building Concepts, Inc
2005.10 - 2012.06
Lead Floral Designer
Lowe and Behold Event Accents
2004.01 - 2005.09
Event Coordinator
Wedding of Your Dreams
1999.12 - 2003.12
Microsoft Technology Associate 366 –Networking Fundamentals -
New Horizons Computer Learning Center
Some College (No Degree) - Psychology
Polk State College
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