With over 25 years of experience in the video game industry, I specialize in program management, focusing on delivering impactful solutions in technology-driven industries. Currently serving as a Technical Program Manager at Electronic Arts, I oversee live site reliability programs, and partner with our player facing infrastructure teams to ensure non impactful launches and promotions. Passionate about fostering collaboration and driving operational excellence, I thrive in dynamic environments that value innovation and teamwork. At Electronic Arts, I partnered with infrastructure, engineering, and game teams to enhance player experiences through meticulous program management. By identifying pain points, leading corrective actions, and managing goal-planning processes, I help drive operational success. My expertise lies in aligning crossfunctional efforts to achieve business objectives while maintaining a player-first mindset.
Organized Senior Technical Program Manager with a commitment to resolving customer issues through [Process]. Proven history of driving efficiency improvements and cost reductions. Offering analytical problem-solving and strong critical thinking skills.
Agile project management
Teamwork and collaboration
Software development lifecycle
Continuous process improvements
Relationship management
Problem-solving abilities
Complex Problem-solving
Stakeholder management
Technical architecture
Project cost management