Chrisandra Delancey
Versailles,KY
Summary
Proven leader with extensive experience in customer service management and problem-solving, previous Store Manager at The Children’s Place. Excelled in team leadership, coaching, and store merchandising, driving consistent sales growth. Skilled in multitasking and fostering positive customer relations, ensuring operational excellence and team harmony. I’ve been a stay at home mom for the last 6 years and am very excited to get back to work!
Overview
5
5
years of professional experience
Work History
Store Manager
The Children’s Place
Simpsonville, KY
10.2016 - 03.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
Assistant Manager
Justice
Frankfort, KY
06.2013 - 09.2014
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
Woodford County High School
Versailles, KY06.2010
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Friendly and Positive
- Team leadership and coaching
- Store Merchandising
Timeline
Store Manager
The Children’s Place
10.2016 - 03.2018
Assistant Manager
Justice
06.2013 - 09.2014
Woodford County High School