Chrisann Lee-Rodney
MWR/ Sam Adams Brew House
2012 Dusk Dr,TX
10
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Cook
1 Year 8 Months- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained kitchen cleanliness and adhered to food safety regulations consistently.
- Collaborated with team members to streamline meal preparation processes, enhancing efficiency.
- Trained new staff on cooking techniques and kitchen equipment operation effectively.
Hostess\cashier
10 Months- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
Restaurant Team Member
11 Months- Provided quality customer service with a friendly attitude.
- Ensured all dishes were prepared according to restaurant standards.
- Replenished condiments and other supplies at tables and stations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Cleaned cooking equipment after use according to safety protocols.
- Processed payments accurately and efficiently using POS system.
- Followed health code regulations when handling food items safely.
- Trained new team members on restaurant policies and procedures.
Restaurant Supervisor
5 Years 6 Months- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Trained new employees on restaurant policies and procedures.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
High School Diploma
Skills
Time management
Works well with others
Organizational skills
Complaint Handling
Customer Service
Education and Training
other
Timeline
Cook
MWR/ Sam Adams Brew House
01.2024 - 09.2025Read More
Hostess\cashier
The UpperCrust
09.2022 - 07.2023Read More
Restaurant Team Member
Chick-fil-A
12.2020 - 11.2021Read More
Restaurant Supervisor
Six Flags Great Adventure
05.2015 - 11.2020Read More
Marcus Garvey High School
High School Diploma
Read More