The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Overview
8
8
years of professional experience
Work History
Notary Signing Agent
Contractor
Dallas
06.2022 - Current
Explained purpose, usage, and requirements for different types of notarized documents to clients
Updated professional knowledge through continuing education courses in areas such as fraud prevention, ethics, and changes in state laws affecting Notaries Public
Adhered to state laws and regulations governing Notary Public actions at all times.
Escrow Assistant
First American
Irving
07.2020 - 03.2022
Resolved issues related to funding conditions or discrepancies found during document review
Utilized software programs specific to escrow industry for tracking documents, generating reports, and managing client information
Supported smooth escrow procedures, preparing documents, handling disbursements and following up on transactions
Reviewed purchase agreements, title reports, and lender instructions to ensure accuracy in transactions.
Patient Intake Coordinator
Accentcare
McKinney
10.2019 - 05.2020
Assisted with completion of intake forms for new patients
Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information
Answered incoming calls, resolved inquiries, and transferred calls to appropriate departments
Communicated with referring physicians' offices to obtain necessary documentation.
Patient Care Coordinator
Cardinal Health
Lewisville
10.2018 - 10.2019
Protected patient data with secure records management system
Coordinated effective interdepartmental collaboration through open communication between medical staff
Improved quality of care with diligent attention to patient needs and delivery strategies
Received incoming calls and triaged phone requests.
Licensed Claims Adjuster
State Farm
Richardson
08.2017 - 09.2018
Verified information listed on forms against other sources and by inquiring directly with claimants
Built property damage estimates based on direct assessments and investigations
Guided clients through claims procedures and resolved minor complaints during claims-handling process
Ensured timely processing of all assigned claims in accordance with established procedures and deadlines.