Chrishana Caricari

• While working as a Clinical Assistant at CUP, I have been trained. in may positions within the office which includes:

- Clinical Assistant

- Surgery Scheduling

- Triage Nurse

- Referrals and Appointments

- Lab Technician

- Check Out

These job titles include the following responsibilities:

- Clinical Assistant:

• Trained new clinical staff on operational procedures and best practices.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained up-to-date patient records with medical histories and test results.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared examination rooms and sterilization of equipment following office guidelines.
• Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to providers promptly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

- Triage Nurse:

• Expedited prescription refills for patients under the supervision of healthcare providers, reducing medication lapses.
• Taught patients about medications, procedures, and care plan instructions.
• Assessed patient needs through detailed telephone consultations to provide appropriate health guidance.
• Collaborated with healthcare teams to streamline communication and improve patient follow-up processes.
• Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
• Relayed triage information and facilitated communication between provider and patient concerning patient disposition.

- Surgery scheduler:

• Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
• Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
• Arranged pre-operative and post-operative appointments for surgical patients.
• Verified insurance coverage and obtained pre-authorizations.
• Collated pre-operative lab and imaging results to facilitate surgery planning.

- Referrals Coordinator:

• Trained new staff on referral procedures, fostering a culture of teamwork and support.
• Scheduled appointments with specialists on behalf of clients.
• Processed referral requests from patients, doctors and other health care professionals.
• Enhanced patient satisfaction with timely coordination of referrals and appointments.

• Monitored vital signs and reported changes to nursing staff promptly.
• Assisted patients with daily living activities, ensuring comfort and safety.
• Provided emotional support to patients and families during challenging times.
• Maintained cleanliness and organization of patient care areas and equipment.
• Documented patient information accurately in electronic health records systems.
• Facilitated effective communication between patients, families, and healthcare professionals.
• Adapted quickly to changing patient needs and dynamic healthcare environments.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Maintained accurate financial records using QuickBooks and Excel.
• Processed accounts payable and receivable to ensure timely payments.
• Trained new staff on bookkeeping software and company procedures.
• Conducted regular audits to identify discrepancies and resolve issues promptly.
• Maintained and processed invoices, deposits, and money logs.
• Posted daily receipts and payments in accordance with corporate protocols.
• Prepared daily break schedules.
• Processed Western Union Transactions.