Chrishaun Johnson
Clinton,MD
Summary
Highly trained Office Administrator with 7+ years experience, responsible for the overall daily operations of an office environment that includes staff management, development and customer service. Skilled in building and sustaining strong relationships both internally with employees and externally with clients and partners.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Office Services Representative
KPMG
Washington, DC
10.2017 - Current
- Maintain client/customer satisfaction with forward-thinking strategies focused on addressing client/customer needs and resolving concerns.
- Update and maintained office/workstation information within KPMG's EMS Hoteling Software system which requires me to keep accurate record of equipment that is in each workspace along with tracking occupancy.
- Assisted and spearheaded the introduction to WSD/CORE for the DC office. Point person to ensure reservations from EMS transferred to WSD.
- Manages all the ordering and stocking general office supplies, catering, and Thrive Market products. Keeping track of inventory as needed.
- Coordinator/Manager for the Washington, DC office catering.
- Meticulous management of a 75K purchasing credit card issued to me by KPMG. Maintaining monthly allocations for both receiving and back-end utilizing both Intellilink and Concur.
- Provides extensive, advanced administrative support, AV Technology assistance, as needed.
Records Management Specialist
Federal Trade Commission/Fostersoft, Inc
Washington, DC
01.2017 - 07.2017
- Performs general clerical functions, secures meeting rooms for staff, and if needed makes travel arrangements.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Perform searches for records utilizing various tools provided, i.e., Iron Mountain Connect, Matter Management Systems, Accession Database and RFO records which allows documents to be converted from one application to another.
- Assist attorneys and other FTC staff with location of case documents.
Manager of Operations
Ruby Tuesday Restaurant
Clinton, MD
06.2004 - 07.2014
- Manage hourly employees including conducting performance evaluations, coaching, and discipline.
- Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs.
- Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs.
- Supervise and oversee production and preparation of food and beverage in manners consistent with established recipes and procedures.
- Driving up to 65% sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
Education
No Degree - Office Management
Kaplan University
Davenport, IANo Degree - Developmental Psychology/Office Management
Prince George's Community College
High School Diploma -
Surrattsville High School
05.2001
Skills
- Accounts Payable and Accounts Receivable
- Administrative and Clerical Support
- Meeting Support
- Event Planning
- Inventory Management
- Team Supervision
- Hoteling/Reservation Systems
- Word Service Now/EMS Systems
Certification
- ServSafe Certified
- Organization Communication (2 CPE)
- Supporting Workers with Disabilities (2 CPE)
Timeline
Senior Office Services Representative
KPMG
10.2017 - Current
Records Management Specialist
Federal Trade Commission/Fostersoft, Inc
01.2017 - 07.2017
Manager of Operations
Ruby Tuesday Restaurant
06.2004 - 07.2014
No Degree - Office Management
Kaplan University
No Degree - Developmental Psychology/Office Management
Prince George's Community College
High School Diploma -
Surrattsville High School