Chrishawn Pearson
Pembroke Pines,FL
Summary
Dynamic professional with a proven track record at Quest Diagnostic, excelling in route optimization and data analysis. Adept at enhancing operational efficiency through strategic planning and effective communication. Skilled in Python programming and compliance auditing, consistently delivering results while maintaining a strong focus on teamwork and service excellence.
Overview
9
9
years of professional experience
Work History
Board Planner/Dispatcher 1
Quest Diagnostic
10.2024 - Current
- Coordinated timely transportation of specimens, ensuring operational efficiency.
- Monitored and dispatched drivers while maintaining effective communication channels.
- Planned and adjusted routes for phlebotomists based on volume and geographic efficiency.
- Analyzed workload data to enhance service delivery and minimize disruptions.
Call Representative
Quest Diagnostic
06.2024 - Current
- Coordinated scheduling and specimen pickups through high-volume inbound and outbound calls.
- Maintained professionalism and accuracy during call handling.
- Verified patient information and insurance details to ensure HIPAA compliance.
- Managed multiple systems simultaneously while upholding attention to detail.
Assistant Audio Engineer/Tech Support
Soundlab Records LLC
Weston, FL
10.2016 - Current
- Recorded client interactions during sessions, mixing, and mastering of audio tracks.
- Diagnosed and resolved hardware, software, and network connectivity issues efficiently.
- Installed and configured desktops, laptops, printers, and peripheral devices to enhance functionality.
- Performed routine system checks and updates to ensure optimal system performance.
- Maintained compliance with IT policies, security standards, and data protection requirements.
Detention Officer
Fulton County Sheriffs Office
Atlanta, GA
12.2019 - 10.2021
- Applied knowledge of OSHA General Industry Standards including hazard communication and emergency action plans.
- Maintained facility safety and security through proactive measures and adherence to protocols.
- Documented incidents, safety concerns, and operational logs accurately within established timeframes.
- Responded to emergencies and incidents utilizing approved de-escalation and emergency response techniques.
Education
Bachelor of applied science - Cybersecurity/Network Systems
Broward College
Davie, FL01.2024
Skills
- Python programming
- Route optimization
- Microsoft Office suite
- Linux operating system
- Mac OS platform
- VirtualBox virtualization
- Data analysis techniques
- Compliance auditing practices
- Contingency planning strategies
- Environmental awareness
Languages
- English
- Spanish (Conversational)
Projects Extracurricular
- Created a Virtual Machine with Linux
- Analyzed network traffic through courses
- Tryhackme.com courses completed
- Linkedin Learning certifications in Information Technology
- Broward College Deans list 2024
Websites
Timeline
Board Planner/Dispatcher 1
Quest Diagnostic
10.2024 - Current
Call Representative
Quest Diagnostic
06.2024 - Current
Detention Officer
Fulton County Sheriffs Office
12.2019 - 10.2021
Assistant Audio Engineer/Tech Support
Soundlab Records LLC
10.2016 - Current
Bachelor of applied science - Cybersecurity/Network Systems
Broward College