Kevin Liao
Bellevue,Washington
Summary
Goal-oriented business professional with expertise in marketing and website applications looking to further analyst career. Experienced with analyzing data to identify trends and generate insights. Gifted communicator and decisive planner with excellent project, time and strategy management skills.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Vice President of the Board
Cascade Enrichment
10.2022 - Current
- Reviewed and optimized reports using Google Analytics, enhancing satisfaction scores by 15%.
- Conducted 30+ interviews and surveys, providing actionable insights and recommendations that improved tutor and family experiences by 15%.
- Used analysis of heatmaps, session replay, and communication with customers to drive 15% increase in client retention.
- Built comprehensive tutoring model that met needs and expectations of tutors and families, increasing engagement and retention rates by 25%.
- Used Tableau to create personalized learning metrics based on qualitative findings, resulting in a 30% improvement in student learning acceleration.
- Tutored over 30 students with an average grade percentage increase of 23.3%, with 90% of students improving by at least one letter grade.
- Identified and implemented 3 automated processes with Zapier.
Product Analyst
Amazon Investor Coalition
03.2024 - Current
- Developed first map of different Amazon rainforest borders with ArcGIS to provide learning and recommendations for over 10,000 community members and informing company strategies for 5 key initiatives.
- Developed map of at-risk deforestation in Amazon rainforest with ArcGIS to monitor activity and allow for targeted interventions and resource allocation.
- Conducted in-depth research and analysis across 50+ databases to develop data-driven solutions and improve accessibility for map users.
- Streamlined website user experiences through analysis of heatmaps and session replay.
- Conducted rapid prototype testing with 20 real users, identifying and resolving 15 critical design issues and improving early user satisfaction.
- Researched and analyzed 50+ market opportunities and trends related to Amazon rainforest.
- Managed database of 200+ Amazon investment opportunities and facilitated a 5% increase in successful projects.
Founder
Peak Development Volleyball LLC
08.2021 - Current
- Founded and grew dynamic platform for over 100 adult volleyball players of all levels in Seattle, increasing membership by 50% with each year.
- Managed 4 successful fundraising campaigns for local charities, raising over $10,000 and increasing community engagement by 30%.
- Conducted research to design plans for 100+ members, and used Excel to track a 40% average skill level improvement.
- Led strategic planning with Tableau to define business goals and ensure alignment across the organization.
- Attracted variety of talent for the club, fostering a collaborative and friendly environment and leading to a 80% increase in member satisfaction and retention rates.
Education
Bachelor of Arts - Geography With Data Science And Mathematics
University of Washington
06.2022
Skills
- Data modeling
- Google Analytics
- Advanced Excel
- Python programming
- A and B testing
- Digital marketing strategy
- Data visualization
- Advanced mathematical abilities
Timeline
Product Analyst
Amazon Investor Coalition
03.2024 - Current
Vice President of the Board
Cascade Enrichment
10.2022 - Current
Founder
Peak Development Volleyball LLC
08.2021 - Current
Bachelor of Arts - Geography With Data Science And Mathematics
University of Washington
Certification
Google Data Analytics Professional Certificate
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