Chrishna villejoint
Port-Au-Prince,Haiti
Summary
Detail-oriented and client-focused professional with 4 years of experience providing great customer service at FINCA Haiti S.A. Seeking a position where I can use my great communication skills and accuracy to efficiently process transactions and provide a positive shopping experience for consumers.
Overview
9
9
years of professional experience
Work History
Security Officer
LDJ CONSTRUCTION
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Responded quickly to emergency situations to assess and deflect issues.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Customer Service Representative/Cashier
FINCA Haiti S.A
06.2019 - 03.2024
- Successfully handled cash transactions, including payment processing, receipt issuance, and change distribution
- Exhibited meticulous attention to detail by counting and balancing cash registers at start and conclusion of shifts
- Provided excellent customer service by welcoming, responding concerns, and resolving issues in a polite and professional manner
- Used good communication skills to boost sales and upsell products/services to customers
- Received praise from managers for routinely achieving or exceeding performance targets and providing exceptional service.
Sales Specialist
CARPA Haiti
03.2015 - 04.2019
- Negotiated pricing, contracts, and terms of sale to create mutually advantageous agreements between CARPA Haiti and its clients
- Provided management with regular sales performance reports and updates, as well as market trends and client feedback
- Conducted product presentations and demos for prospective customers, effectively presenting product features, benefits, and value propositions
- Maintained customer-focused approach with a commitment to delivering exceptional service
- Worked with team members to maintain a clean and organized workstation and guarantee seamless retail operations.
Education
Centre D'Etude Secondaire
Port-Au Prince, Haiti12.2020
Skills
- Communication
- Proactive
- Creativity
- Customer Service
- Product knowledge
- Problem-solving
- Physical Fitness
- Surveillance
- Access Control
- Conflict de-escalation
- Visitor tracking
- Staff Management
- Traffic Control
Languages
French
Native or Bilingual
Timeline
Customer Service Representative/Cashier
FINCA Haiti S.A
06.2019 - 03.2024
Sales Specialist
CARPA Haiti
03.2015 - 04.2019
Security Officer
LDJ CONSTRUCTION
Centre D'Etude Secondaire
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