Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chris J DeLeon

Phillipsburg,NJ

Summary

Versatile and results-driven professional with extensive experience at Panera Bread, adept in customer service and inventory management. Demonstrated leadership in enhancing team productivity and customer satisfaction. Skilled in bilingual communication (Spanish) and Servsafe certified, with a proven track record of fostering workplace safety and efficiency.

Overview

3
3
years of professional experience

Work History

Associate

Panera Bread
07.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Team Manager

Panera Bread
08.2023 - 08.2024
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.

Team Member

Chick-fil-A
09.2021 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor Of Liberal Arts - Creative Writing

Northampton Community College
Bethlehem, PA

Diploma -

Phillipsburg High School
Phillipsburg, NJ
06.2023

Skills

  • Servsafe Certification
  • Customer service
  • Management Experience
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Leadership qualities
  • Cash handling
  • New hire training
  • Inventory management
  • Sales expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Team Manager

Panera Bread
08.2023 - 08.2024

Associate

Panera Bread
07.2022 - Current

Team Member

Chick-fil-A
09.2021 - 06.2022

Bachelor Of Liberal Arts - Creative Writing

Northampton Community College

Diploma -

Phillipsburg High School

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Chris J DeLeon