CHRIS K. DUFFY

Accomplished and resourceful IT Project Manager with 25 years of expertise in overseeing complex and problematic information technology projects. Adept at identifying potential issues early and crafting innovative solutions to ensure project success. Known for building strong, positive relationships with teams, management, customers, and stakeholders, fostering a collaborative and trusting environment. Demonstrates unwavering perseverance through adversity, maintaining enthusiasm and driving projects to successful completion. Proven track record in enhancing operational efficiency and delivering projects on time and within budget.

Current PM projects:

• Network Security: Aruba ClearPass design and deployment, segmentation with new Palo Alto firewalls.
• Microsoft Teams—moving entire company of 100+ sites to unified communication replacing all legacy equipment
• CMDB—rebuilding the configuration database in ServiceNow for disaster recovery and project purposes.
• Generic Accounts—securing the multiuse accounts used by engineering to manage and monitor production

Recent successful projects:

• 2023-04: Company restoration following a ransomware attack. Successfully led the teams to restore the complete global network, restoring 72 domain controllers, restarting all technical operations, and rebuilding active directory.
• 2023-02: Deployment Flexera One, a SaaS-based IT management solution to track all hardware assets and software licenses.
• 2022-12: Installation of Teams phones AMER (17 sites) and EMEA (13 sites). Eliminating 30 individual contracts per location, simplifying support, and saving a little money for the effort.
• 2022-10: Oracle E-Business Suite (ESB) upgrade from the out-of-support v12c to 19c, the most recent long-term release.
• 2022-10: Security risk mitigation. Rapid closure of Log4j vulnerability rated as a 10 out of 10 by the U.S. Cybersecurity and Infrastructure Security Agency (CISA)
• 2022-06: Photon Control integration. As soon as MKS acquired Photon Control, led all efforts to ingrate the new company into MKS IT systems, procedures, and methodologies.
• 2021-06: Managed Service Partner (MSP) replacement. Managed MKS's change of MSPs from NTT as the main MSP to HCL as the new MSP.