Chrisla Corbin
Florissant,MO
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.
Overview
4
4
years of post-secondary education
18
18
years of professional experience
Work History
Childcare Provider
Katherine Boucher
Fenton, MO
11.2021 - Current
- Organized age-appropriate games, crafts, and learning activities.
- Supervised children in Katherine Boucher household, ensuring safe daily routines.
- Monitored child behavior and redirected conflicts calmly.
- Prepared meals and snacks following parent instructions and dietary needs.
Customer Service Representative
Convergys
Arnold, Missouri
10.2008 - 08.2011
- Handled inbound customer calls for Convergys contact center support.
- Resolved billing inquiries using Convergys customer service systems.
- De-escalated upset customers using calm service techniques.
- Troubleshot account issues through Convergys CRM records.
- Documented call notes and case updates in Convergys databases.
- Followed Convergys scripts and quality standards during customer interactions.
Education
Associate Of Applied Sciences - Electrical, Electronics And Communications Engineering
ITT Technical Institute
Arnold, MO 08.1998 - 09.2002
Brentwood High School
Brentwood, MOSkills
- Child safety
- Meal preparation
- Activity planning
- Behavior guidance
- Calm interaction
- Conflict resolution
- Patience and empathy
- Caring and responsible
Timeline
Childcare Provider
Katherine Boucher
11.2021 - Current
Customer Service Representative
Convergys
10.2008 - 08.2011
Associate Of Applied Sciences - Electrical, Electronics And Communications Engineering
ITT Technical Institute
08.1998 - 09.2002
Brentwood High School