Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
Work History
Lead Developer
Interactive Social Experience, LLC
Remote
02.2020 - Current
Designed and maintained integrated requirement traceability matrices to verify development performance consistency across teams and projects.
Interfaced with front-end and back-end development teams to develop unified product, smoothing out coding conflicts before problems arose.
Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
Updated old code bases to modern development standards, improving functionality.
Direct multi-national team of developers and collaborators to assist in configuration and updating of key resources for multiple projects.
Senior Neighborhood Lead
Nextdoor
Remote
06.2019 - Current
Built relationships with residents, families and community.
Proactively screen new content while responding to reported content and determine if its in line with the platforms terms of service and community guidelines.
Senior Travel Consultant
American Express
Remote
09.2017 - 02.2022
Assessed client needs and recommended appropriate products and services to meet preferences and budget.
Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Successfully handle escalated calls that often required extensive problem solving to navigate the issue(s) at hand while minimizing the loss of revenue for the company.
Education
No Degree - Criminal Justice
Broome Community College
Binghamton, New York
05.2001 -
Skills
GitHub collaboration
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Timeline
Lead Developer
Interactive Social Experience, LLC
02.2020 - Current
Senior Neighborhood Lead
Nextdoor
06.2019 - Current
Senior Travel Consultant
American Express
09.2017 - 02.2022
No Degree - Criminal Justice
Broome Community College
05.2001 -
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