Chrislyan Rivera
Hartford,CT
Summary
Versatile and results-oriented professional with experience at Walmart and Rainbows Clothing Store, adept in customer service and bilingual communication. Excelled in roles requiring attention to detail and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Proven track record in team collaboration and driving timely project completion, embodying reliability and a positive attitude.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Walmart
10.2024 - Current
- Loaded and unloaded packages carefully, maintaining product integrity.
- Navigated local streets to ensure timely delivery of goods.
- Ensured customer satisfaction by providing friendly service during deliveries.
- Delivered packages on time by planning optimal delivery routes.
- Used handheld devices to track and confirm delivery status.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Online Personal Shopper
Walmart
01.2023 - 10.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Manager
Rainbows Clothing Store
06.2021 - 01.2023
- Streamlined communication processes to foster transparency among departments.
- Conducted performance evaluations to identify areas for employee growth.
- Implemented training programs for enhanced employee skills.
- Coordinated recruitment efforts to attract top talent.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Hartford Public High School
Hartford, CT06.2023
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Clean driving record
- Order picking and processing
- Bilingual writing
- Bilingual fluency in Spanish
- Bilingual communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Walmart
10.2024 - Current
Online Personal Shopper
Walmart
01.2023 - 10.2024
Manager
Rainbows Clothing Store
06.2021 - 01.2023
Hartford Public High School
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