EMERGENCY MANAGEMENT DISPATCHER/SECURITY professional with a Florida-issued security license and CPR certification, supporting guest and team member safety across large public venues. Monitors surveillance, alarm activity, and daily site conditions while recording and reporting incidents with clear, accurate documentation. Works across operations, visitor interactions, and property protection to maintain safe day-to-day movement. Providing a quality productive performance in a fast pace environment.
1
Certificate
16
Years of experience
Work History
Security Dispatcher
1 Year 3 Months
Sea World Parks | Orlando, FL | 08.2025 - Current
Coordinate security responses with patrol officers and supervisors across the property.
Document shift activity and maintain accurate records for incidents, patrols, and follow-up actions.
Support guest service needs by directing concerns to the right team and maintaining a calm presence.
Dispatch security personnel to routine checks, alarms, and assistance requests throughout the shift.
Assist with emergency response procedures by relaying information quickly and accurately during critical events.
Observe CCTV activity and report suspicious behavior to the proper security contacts.
Review daily security logs for completeness and follow up on missing details before the end of shift.