Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISSEAN DAVIS

Jacksonville,Fl

Summary

Results-driven professional with a solid background in Customer Service and Warehouse management. Recognized for attention to detail, leading to multiple promotions and expanded responsibilities. Expertise in customer service, time management, and both written and verbal communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Package Sorter

Amazon
09.2023 - 06.2025
  • Inspected packages for damage, leakage, or other potential issues.
  • Utilized handheld devices for scanning barcodes and updating shipment statuses in real-time.
  • Sorted packages according to their destination and size.
  • Assisted in training new employees on proper package handling techniques.
  • Managed time efficiently during high-volume periods to maintain consistent workflow.

Caregiver

04.2020 - 08.2023
  • Established positive routines to support mental wellbeing.
  • Prepared meals to meet client nutritional needs.
  • Kept kitchens and bathrooms cleaned and sanitized to minimize infection risks.
  • Taught by family members and caregivers how to manage short- and long-term care needs.

Emergency Dispatcher

Spectrum/Charter Communications
02.2018 - 03.2020
  • Monitored various systems for the appropriate alarm signals and provided response.
  • Processed and completed alarm activities as per required handling procedures.
  • Dispatched police, fire, and medical personnel ensuring timely response to alarms and incidents.

Customer Service Representative

Entertainment Benefits Group
04.2017 - 01.2018
  • Demonstrated ability to manage high-pressure situations while resolving disputes professionally.
  • Responded to over 150 calls daily, ensuring swift resolution of customer issues.
  • Applied effective conflict resolution techniques to maintain positive interactions.

Team Leader

Pitney Bowes
01.2015 - 03.2017
  • Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
  • Monitored team operations and workflow during busy periods, making adjustments to improve pace.
  • Provided regular feedback to team members on their performance.
  • Maintained accurate records of completed tasks and projects.

Education

High School Diploma - undefined

Pathways Academy
05.2009

Skills

  • Organizational efficiency
  • Customer relations
  • Strong work ethic
  • Solution-oriented mindset
  • Attention to detail
  • Microsoft Excel and Windows
  • Multitasking ability

Certification

Forklift

Timeline

Package Sorter

Amazon
09.2023 - 06.2025

Caregiver

04.2020 - 08.2023

Emergency Dispatcher

Spectrum/Charter Communications
02.2018 - 03.2020

Customer Service Representative

Entertainment Benefits Group
04.2017 - 01.2018

Team Leader

Pitney Bowes
01.2015 - 03.2017

High School Diploma - undefined

Pathways Academy

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