Experienced management professional seeking a leadership role where I can utilize my skills in team management, process improvement, and customer relations to drive efficiency and deliver results.
Overview
6
6
years of professional experience
Work History
Receptionist/Assistant
LIF Industries
Port Washington, NY
09.2025 - Current
Managed front-desk operations, greeting visitors, handling high-volume phone calls, and routing inquiries to the proper departments.
Served as an assistant to multiple departments, including sales, installation, and billing, providing administrative and communication support.
Coordinated schedules, service appointments, and delivery times for fireproof door installations and inspections.
Maintained organized records, purchase orders, and customer files to support smooth daily workflow.
Assisted with invoicing, billing inquiries, and payment processing while delivering excellent customer service.
Store Manager
Port Washington Mailroom
Port Washington
10.2024 - 09.2025
Supervised daily mailroom and retail store operations, ensuring efficient handling, sorting, and distribution of incoming and outgoing mail and packages.
Provided excellent customer service by assisting clients with shipping, receiving, and retail transactions.
Managed inventory, supplies, and equipment to maintain smooth business operations and reduce costs.
Supervised staff to meet performance goals and maintain company standards.
Implemented organizational systems to improve workflow, reduce errors, and increase overall efficiency.
Lifeguard, Swim Instructor, and Receptionist
Saf-T-Swim
Jericho
06.2023 - 10.2024
Supervised pool area to ensure patron safety, enforced facility rules, and responded quickly to emergencies with certified lifesaving techniques.
Provided private and group swimming instruction to children and adults, teaching water safety, stroke development, and confidence-building skills.
Delivered exceptional front-desk service by greeting members, answering phones, scheduling lessons, and managing customer inquiries.
Balanced multiple responsibilities by coordinating between aquatic safety, instructional programs, and administrative tasks to support overall facility operations.
Shift Supervisor
Walgreens
Hollis Ave
08.2019 - 06.2023
Supervised daily store operations, ensuring excellent customer service, accurate cash handling, and compliance with company policies.
Trained and directed team members to achieve sales goals, maintain store standards, and deliver a positive customer experience.
Oversaw inventory control, merchandising, and restocking to maintain product availability and store presentation.
Resolved customer concerns professionally, promoting loyalty and repeat business.
Monitored workflow and delegated tasks to maintain productivity during high-volume shifts.