Chrisshelle Bernstine
Natchitoches,LA
Summary
Dynamic and detail-oriented Medical Assistant with extensive experience at Christus Community Clinic, excelling in patient care support and effective communication. Proven ability to enhance clinic efficiency through meticulous documentation and adherence to HIPAA standards. Skilled in electronic health records and dedicated to delivering exceptional service in fast-paced environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Medical Assistant
Christus Community Clinic
Alexandria, LA
05.2026 - 07.2026
- Educated patients on treatment plans and medication instructions, promoting understanding and compliance.
- Managed inventory of medical supplies, coordinating reorders to maintain stock levels.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Manager in Training
Hibbett Sports Store
Natchitoches, La
08.2025 - 12.2025
- Assisted team in daily operations and inventory management.
- Provided excellent customer service to enhance shopping experience.
- Supported training initiatives for new staff to ensure compliance with policies.
- Maintained cleanliness and organization of sales floor and stock areas.
Medical Assistant
Highland Clinic
Shreveport, LA
03.2025 - 08.2025
- Assisted with patient intake, ensuring accurate documentation and maintaining confidentiality.
- Prepared examination rooms, ensuring cleanliness and availability of necessary equipment.
- Collected vital signs and medical histories, providing essential information to healthcare providers.
- Scheduled patient appointments using electronic health record systems to optimize clinic flow.
Patient Service Representative
Fast Pace Urgent Care
Shreveport, LA
01.2020 - 01.2021
- Facilitated patient check-in processes to enhance operational efficiency.
- Managed appointment scheduling through electronic health record systems.
- Provided support in verifying insurance information for patients.
- Communicated effectively with patients regarding treatment options and follow-up care.
- Collaborated with clinical staff to streamline patient flow during high-volume periods.
- Assisted in maintaining a clean and organized reception area to improve patient experience.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Production Supervisor
Alliance Compressors
Natchitoches, La
04.2019 - 04.2020
- Oversaw daily production operations to ensure adherence to safety and quality standards.
- Trained and mentored team members on operational procedures and equipment usage.
- Implemented process improvements to enhance workflow efficiency and reduce downtime.
- Monitored inventory levels and coordinated with supply chain for timely materials procurement.
Operator
Pilgrim Pride
Natchitoches, La
01.2017 - 01.2019
- Operated machinery to ensure efficient production flow in poultry processing.
- Monitored product quality and adhered to safety standards throughout operations.
- Collaborated with team members to streamline workflow and improve efficiency.
- Conducted routine inspections of equipment to maintain optimal functionality.
Front Desk Receptionist
Jeff’s Auto Repair
Natchitoches, LA
01.2014 - 05.2016
- Assisted team in daily operations and inventory management.
- Provided excellent customer service to enhance shopping experience.
- Supported training initiatives for new staff to ensure compliance with policies.
- Maintained cleanliness and organization of sales floor and stock areas.
Education
Phlebotomy
Bossier Parish Community College
Bossier City, LAMedical Assistant
Blue Cliff College
LA06.2026
High School Diploma -
Natchitoches Central High School
Natchitoches, LA05.2016
Skills
- Patient care support
- HIPAA / confidentiality awareness
- Medical office procedures
- Scheduling & patient intake
- Electronic Health Records (EHR) systems
- Insurance verification / billing basic
- Microsoft Office (Word, Excel, Outlook)
- Data entry
- Basic computer literacy
- Multitasking in fast-paced environments
- Problem-solving
- Communication skills
- Teamwork
- Dependability
- Attention to detail
Certification
- CPR
- OSHA-10
- Lean Six Sigma Yellow Belt
- Industrial Readiness Training
- Construction NCEER Safety Behavioral
- Power Industrial (Forklift)
- BLSC
Timeline
Medical Assistant
Christus Community Clinic
05.2026 - 07.2026
Manager in Training
Hibbett Sports Store
08.2025 - 12.2025
Medical Assistant
Highland Clinic
03.2025 - 08.2025
Patient Service Representative
Fast Pace Urgent Care
01.2020 - 01.2021
Production Supervisor
Alliance Compressors
04.2019 - 04.2020
Operator
Pilgrim Pride
01.2017 - 01.2019
Front Desk Receptionist
Jeff’s Auto Repair
01.2014 - 05.2016
Phlebotomy
Bossier Parish Community College
Medical Assistant
Blue Cliff College
High School Diploma -
Natchitoches Central High School