Hi, I’m
Chrissi Denson
Orlando,FL
Summary
Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding, and training. Motivated to learn, grow and excel.
Overview
10
years of professional experience
Work History
Concentrix
Customer Service Representative
05.2020 - 12.2024
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Maintained accurate and current customer account data with manual forms processing and digital information updates
PDQ Food Stores Inc.
Crew Member
12.2019 - 03.2020
Job overview
- Collaborated with team members to complete orders
- Supported great dining and meal experiences for guests
- Checked completed orders for accuracy and bagged meals for easy carrying
- Maintained safe working environment by observing safety procedures, policies and regulations
Burger King
Shift Leader
08.2014 - 12.2017
Job overview
- Maintained safe working environment by observing safety procedures, policies and regulations
- Completed store opening and closing procedures, including setting up registers and checking products
- Trained and mentored new employees to maximize team performance
- Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs
- Enforced company policies and regulations with employees
Education
Southern Technical CollegeOrlando, FL
from Medical Assisting
09.2021
Maynard Evans High SchoolOrlando, FL
05.2015
Skills
- Interactive Communication Skills
- Customer engagement
- Verbal and written communication
- Patient care
- Cash Handling
- Performance improvement
- Guest Services
- Medical terminology knowledge
- Good listening skills
- Order Fulfillment
Timeline
Customer Service Representative
Concentrix
05.2020 - 12.2024
Crew Member
PDQ Food Stores Inc.
12.2019 - 03.2020
Shift Leader
Burger King
08.2014 - 12.2017
Southern Technical College
from Medical Assisting
Maynard Evans High School
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