Chrissie Smolders
Summary
Experienced and dedicated professional deeply committed to creating a safe and supportive environment for transition-aged youth. Skilled in managing teams, cultivating growth, and ensuring safety. Well-prepared to lead by example, forge strong relationships, and bridge micro and macro perspectives to foster growth.
Overview
9
9
years of professional experience
Work History
TLP and SIL Case Manager
SAFE Alliance
11.2021 - Current
- Developed and implemented comprehensive treatment plans to address youth needs and goals.
- Delivered timely and responsive On-Call Crisis support, both on-site and remotely, ensuring a consistent and effective crisis management approach .
- Collaboratively engaged with diverse teams, external providers, and available resources to fulfill the unique needs of youth under my care.
- Promote and consistently apply a trauma-informed and strength-based approach in all aspects of care and intervention.
Lead Youth Care Worker
SAFE Alliance
10.2019 - 11.2021
- Accomplished leadership and training of incoming direct care staff, demonstrating a track record of successful integration into the team.
- Managed crisis situations through proactive redirection of negative behaviors and providing essential emotional support.
- Initiated weekly post-shift pattern notes, ensuring comprehensive documentation of youth behaviors and needs to promote continuity of care.
- Advocated for youth needs and successfully implemented temporary cottage food pantry to promote youth choice and improved eating patterns.
Store Manager
Royal Blue Grocery
06.2014 - 09.2019
- Developed a comprehensive new employee training manual.
- Oversaw store financial operations, including managing cash flow and monitoring order and payment transactions.
- Effectively led a team of 10-15 employees, while overseeing customer service operations and store inventory management during four consecutive years of demanding and fast-paced SXSW events
- Conscientious approach to management and strong interpersonal relationships with staff led to positive employee and supervisor feedback on leadership.
Education
BA - Fine Art Photography
School of Fine Art St. Joost, BREDA
Skills
- Staff Management
- Treatment Planning
- Foster Care Processes
- Safety and Risk Assessments
- Interdisciplinary Collaboration
- Verbal and Written Communication
Relevant Experience
CASA Travis County / Court Appointed Special Advocate
SEPTEMBER 2018 - PRESENT, AUSTIN, TX
Southwest Key / At-Risk Youth Mentoring Program
NOVEMBER 2015 - APRIL 2019, AUSTIN, TX
Timeline
TLP and SIL Case Manager
SAFE Alliance
11.2021 - Current
Lead Youth Care Worker
SAFE Alliance
10.2019 - 11.2021
Store Manager
Royal Blue Grocery
06.2014 - 09.2019
BA - Fine Art Photography
School of Fine Art St. Joost, BREDA
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