CHRISSY ALEMAN
Temple City,CA
Summary
Motivated professional known for strong project coordination and customer service skills. Experienced in managing communication between clients and contractors, consistently driving improvements in service and operational efficiency.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Medical Billing Assistant
Keck Medicine Of USC
Pasadena, California
09.2024 - 10.2025
- Verified patient insurance information for accuracy and completeness.
- Communicated with healthcare providers to resolve billing discrepancies.
- Collaborated with team members to improve billing workflows and protocols.
- Ensured compliance with privacy regulations in handling patient information.
- Verified insurance coverage and eligibility for medical services rendered.
- Applied HIPAA privacy and security regulations while handling patient information.
- Executed account updates and noted account information in company data systems.
Service Coordinator
Pacific Mechanical Contractors
Baldwin Park, California
02.2022 - 08.2024
- Coordinated service schedules for technicians and clients efficiently.
- Managed communication between clients and contractors to ensure project clarity.
- Assisted in tracking inventory levels of tools and materials for service operations.
- Resolved client inquiries promptly to enhance customer satisfaction.
- Collaborated with project managers to streamline service workflow processes.
- Coordinated service schedules and appointments with clients.
- Handled incoming calls and inquiries from customers regarding services offered.
- Worked closely with other departments within the company to ensure successful completion of projects.
Project Coordinator
Power Pro Plumbing
Cerritos, California
02.2018 - 01.2022
- Coordinated project schedules and timelines for plumbing installations and repairs.
- Managed communication between clients, contractors, and suppliers throughout project lifecycle.
- Assisted in preparing project documentation, including contracts and proposals.
- Developed workflows to streamline project coordination and enhance team collaboration.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Assisted project manager in drafting schedules and related documentation.
Education
High School Diploma -
Rosemead High School
Rosemead, CA06-2014
Some College (No Degree) - Child Development
Citrus College
Glendora, CASkills
- Project coordination
- Scheduling logistics
- Communication skills
- Problem solving
- Collections management
- Data entry
- Customer relationship management
- Team collaboration
- Account follow-up
- Accounts receivable management
Languages
English
Professional
Spanish
Professional
Timeline
Medical Billing Assistant
Keck Medicine Of USC
09.2024 - 10.2025
Service Coordinator
Pacific Mechanical Contractors
02.2022 - 08.2024
Project Coordinator
Power Pro Plumbing
02.2018 - 01.2022
High School Diploma -
Rosemead High School
Some College (No Degree) - Child Development
Citrus College