Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Chrissy Florian

Greeneville,TN

Summary

Highly motivated and reliable professional, versed in greeting high-volume of customers. Leveraged strong teamwork and communication skills to enhance customer satisfaction and foster loyalty. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop new skills. Understanding of customer service techniques, combined with effective communication and organizational skills. Excels in adapting to fast-paced environments and driving technological advancements. Focused on driving positive customer experiences, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Sales Associate

Lowe's
02.2022 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Engaged in ongoing training opportunities to develop sales techniques and product knowledge.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Collaborated with team members to ensure efficient stock replenishment.
  • Developed knowledge of products and promotions to effectively communicate benefits to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained cleanliness and organization of sales floor to improve visual appeal.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

No Degree - General Studies

Tusculum University
Greeneville, TN

High School Diploma -

Riverdale High School
Fort Myers
05-2007

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service
  • Positive and professional
  • Excellent communication skills
  • Conflict resolution
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Lowe's
02.2022 - Current

No Degree - General Studies

Tusculum University

High School Diploma -

Riverdale High School
Chrissy Florian