Chrissy Frahm
Dayton
Summary
Operations professional prepared to bring wealth of experience and high standards to new role. Known for achieving impactful results and fostering collaborative team environment. Reliable and adaptable to evolving business needs. Skilled in strategic planning and operational oversight.
Overview
17
17
years of professional experience
Work History
Operations & Project Manager Lead
Get Air Trampoline Park
Miamisburg, OH
06.2016 - Current
- Led operational and business improvement projects from initiation through completion, ensuring alignment with company objectives
- Managed annual budgets, controlled operational costs, and monitored financial performance
- Coordinated cross-functional initiatives involving operations, marketing, vendors, and leadership
- Planned and executed facility upgrades, policy rollouts, and process improvements
- Managed vendor relationships, contracts, and service timelines
- Led local marketing initiatives and community engagement events
- Improved administrative workflows to streamline daily operations
- Developed and maintained key performance indicators to monitor operational success and drive improvements.
- Collaborated with senior leadership to develop long-term strategies that support business growth and sustainability.
General Manager / Store Operations Lead
DiBella’s
Centerville, OH
01.2015 - 06.2016
- Directed daily operations while managing operational initiatives
- Planned and executed onboarding and training projects
- Coordinated local marketing and brand awareness initiatives
- Managed inventory, administrative processes, and compliance requirements
- Built relationships with customers, vendors, and community partners
General Manager / Operations Manager
CEC Entertainment
Miamisburg, OH
02.2009 - 12.2014
- Managed operational projects including staffing expansions and workflow improvements
- Prepared business plans, operational strategies, and performance reports
- Coordinated multiple initiatives simultaneously while maintaining standards
- Implemented training programs aligned with organizational objectives
- Ensured projects met corporate standards, timelines, and quality expectations
Education
High School Diploma -
West Carrollton High School
01.2004
Associates - Business Management
Sinclair Community College
Skills
- Project Planning & Execution
- Budget & Cost Management
- Vendor & Stakeholder Coordination
- Process Improvement
- Operations Management
- Scheduling & Resource Planning
- Risk & Issue Management
- Documentation & Reporting
- Customer Experience Optimization
- Local Marketing & Community Engagement
- Hiring, Training & Onboarding
- Customer relations
- Staff management
- Budget control
- Coaching and mentoring
- Conflict management
Timeline
Operations & Project Manager Lead
Get Air Trampoline Park
06.2016 - Current
General Manager / Store Operations Lead
DiBella’s
01.2015 - 06.2016
General Manager / Operations Manager
CEC Entertainment
02.2009 - 12.2014
Associates - Business Management
Sinclair Community College
High School Diploma -
West Carrollton High School