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Accomplished Therapy Program Manager and Physical Therapist Assistant at Veranda Rehabilitation and Healthcare, adept in clinical expertise and therapy staff management. Spearheaded program development initiatives, achieving significant milestones, and fostered multidisciplinary collaboration. Excelled in client relationship building and improved patient outcomes through innovative therapeutic interventions.

Knowledgeable professional with 12+ years in compliance-related positions. Strong verbal and written communication skills with a systematic and diligent approach.

Professional Summary: Goal-driven Director of Rehab who oversees day-to-day operations including strategic planning, financial health, compliance, marketing, and extensive interdisciplinary/cross-functional networking (75+) for a building census of 100-110 residents. Brings 18 years of healthcare, rehabilitation, and leadership experience in long-term care facilities and more.
Personal Achievement as Director of Rehabilitation:

  Increased monthly revenue by 15+% through enhanced long-term stability of staff productivity, CPT code utilization, patient reimbursement levels, and case-load growth to improve functional outcomes and reduce facility-wide therapy triggers.
  Fostered team/facility/customer trust through a leadership track of being approachable, efficient, results-driven, highly collaborative, and mission-centered on providing solid patient care.
  Overall improvement of departmental growth and patient services as a result of being a self-starter who can integrate a wide range of knowledge in a sound and strategic manner.


Highly skilled and engaged Physical Therapist with 30+ years of experience in treating musculoskeletal disorders. Well-versed in developing and implementing personalized programs for a wide range of out-patient care, including chronic pain, post-surgical, falls prevention, cancer rehabilitation, and geriatrics. Certified Orthopedic Manual Therapist since 2007 with a focus on treating each individual utilizing evidence-based research combined with clinical expertise and patient values to create a meaningful experience. Invested in working with a team to collaborate and allow for creative learning to offer new and innovative solutions.
Well-known in the community by patients and practitioners with a high satisfaction rating and regular returns and referrals.

Chrissy Knowles

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PTA/Therapy Manager

PTA

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Associate of Science - PTA

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PTA/Therapy Manager

PTA

Associate of Science - PTA

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