Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

CHRIST NGOMSU TAMNET

2312 South Seeley Ave Apt2 Chicago IL 60608,IL

Summary

Dynamic and results-driven professional with extensive experience as an After-Sales Service Manager at Thosmedicales, excelling in equipment maintenance and technical troubleshooting. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills, ensuring optimal performance of laboratory equipment and minimizing downtime. Committed to delivering high-quality service and solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales and Repair Technician

Owners
Owendo, Libreville
01.2018 - 01.2019
  • Conducted testing of software and systems to ensure quality and reliability.
  • Completed routine maintenance and repair.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

AFTER-SALES SERVICE MANAGER

Thosmedicales
Owendo, Libreville
01.2019 - 01.2020
  • Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
  • Identified and fixed issues with lab equipment to achieve more accurate lab results.
  • Assisted in the troubleshooting and repair of laboratory equipment, minimizing downtime and ensuring continuous operation.
  • Ensured that all laboratory areas were kept clean and orderly at all times.

Restaurant Server

Ck show african restaurant bar
Houston, TX
12.2023 - 12.2024
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Technician's Assistant

DNS REPAIR
Chicago, IL
01.2024 - 01.2025
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Resolved customer complaints promptly through effective communication strategies.
  • Analyzed system logs to identify potential issues or errors.
  • Assembled, installed or repaired electrical or electronic components and pipe systems.
  • Repaired machines, equipment or structures using tools or equipment.

Education

Associate of Science - Engineering (mechanical , Electronic)

EAST-WEST UNIVERSITY
816 S Michigan Ave, Chicago, IL 60605
08-2025

Skills

  • Equipment maintenance
  • System analysis
  • Mechanical assembly
  • Customer service
  • Parts ordering
  • Technical troubleshooting
  • Effective communication
  • Problem solving
  • Mechanical aptitude
  • Equipment Repair
  • Diagnostic skills

Languages

English
Limited
French
Full Professional

Certification

  • I certify that I have a driver's license
  • I do not show any symptoms of illness

Timeline

Technician's Assistant

DNS REPAIR
01.2024 - 01.2025

Restaurant Server

Ck show african restaurant bar
12.2023 - 12.2024

AFTER-SALES SERVICE MANAGER

Thosmedicales
01.2019 - 01.2020

Sales and Repair Technician

Owners
01.2018 - 01.2019

Associate of Science - Engineering (mechanical , Electronic)

EAST-WEST UNIVERSITY

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CHRIST NGOMSU TAMNET